Current jobs related to Customer Service Apprentice - Manchester - Aldermore Bank PLC

  • Customer Service Apprenticeship

    4 months ago

    Manchester, United Kingdom Customer Service Apprenticeship - CareerMakers Full time

    **Level 2 Customer Service Practitioner Apprenticeship** **CareerMakers Recruitment** (M4 1LE) are seeking a highly motivated and customer - focused **Customer Service Practitioner** to join their team as an apprentice. In this role, you will be responsible for providing exceptional service to our customers and ensuring their satisfaction with our products...

  • Customer Service Apprentice

    4 months ago

    Manchester, United Kingdom NatWest Group Full time

    Customer Service & Operations, Customer Customer Service Apprentice - Manchester, United Kingdom- Apprenticeship- Full Time#R-00232892

  • Apprentice Customer Service Representative

    4 weeks ago

    Manchester, United Kingdom Kinaxia Logistics Full time

    About Kinaxia Logistics:Kinaxia Logistics is a leading logistics company that provides a range of services to its customers. We are committed to delivering exceptional customer service and are seeking an Apprentice Customer Service Representative to join our team.Job Summary:We are looking for a motivated and enthusiastic individual to join our customer...

  • Maintenance Engineer

    5 days ago

    Manchester, United Kingdom Service Care Solutions Full time

    {"title": "Maintenance Engineer - Apprentice", "content": "Maintenance Engineer - ApprenticeWe are seeking a skilled Maintenance Engineer to join our team at Service Care Solutions. As a Maintenance Engineer, you will be responsible for performing fault finding, problem-solving, and planned and preventative maintenance on plant equipment. You will also be...

  • Maintenance Engineer

    4 days ago

    Manchester, United Kingdom Service Care Solutions Full time

    {"title": "Maintenance Engineer - Apprentice", "content": "Maintenance Engineer - ApprenticeWe are seeking a skilled Maintenance Engineer to join our team at Service Care Solutions. As a Maintenance Engineer, you will be responsible for performing fault finding, problem-solving, and planned and preventative maintenance on plant equipment. You will also be...

  • Business Administration Apprenticeship

    3 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    **Are you seeking an Apprenticeship in Business Administration?** **Can you easily commute to Manchester, M4 1LE?** Our client is looking for Business Administration Apprentice to add to their team! Join a dynamic recruitment team, a leader in recruiting across the UK. Your role will be pivotal in maintaining the high-quality standards they're known...

  • Business Administration Apprenticeship

    4 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    **Are you seeking an Apprenticeship in Business Administration? Immediate starts available for eager and dedicated individuals with a desire to succeed.** **Can you easily commute to Manchester? Are you committed to joining an apprenticeship programme to gain valuable on the job experience as well as a recognised qualification?** Our client is looking for...

  • Apprentice Recruitment Consultant

    3 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    _**IMMEDIATE START**_ **Are you seeking an Apprenticeship?** **Are you interested in working in business administration?** **Can you easily commute to Manchester, Centre?** **Overview**: Join the dynamic team at Recruitment, a leader in recruiting social work professionals for temporary/contract positions for children and adult services across the UK. We...

  • Business Administration Apprenticeship

    3 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    _**IMMEDIATE START**_ **Are you seeking an Apprenticeship?** **Are you interested in working in business administration?** Our client is seeking an apprentice to add to their team! **Responsibilities**: - Taking telephone calls from clients, customers and agents - Inputting data from CCJs onto our system - Sending Notices of Enforcement to debtors -...

  • Marketing & Business Apprenticeship

    4 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    **Are you looking to start a career in Marketing & Business?** **Can you easily commute to Manchester, M3?** Our client runs a coffee bar & is seeking an apprentice to add to their team in Manchester! **Qualification**: Level 3 Multi-Channel Marketing **Wage**:£6.40 (Wage review after 6 months & rise to min. wage or above after 12 months) **Schedule**:...

  • Service Desk Apprentice

    4 months ago

    Manchester, United Kingdom ESTIO TRAINING Full time

    Manchester - Posted 28 seconds ago **Ultimate Performance** **Level 3 Information Communication Technician**: **Company: Ultimate Performance** **Full Address: 8-10 Exchange Street, Manchester, M2 7HA** **Weekly Hours Worked: 37.5 Hours Per Week** **Salary: £15,000** **About the company**: Ultimate Performance (U.P.) was founded in 2009 in London by...

  • Apprentice Customer Service Assistant

    4 months ago

    Manchester, United Kingdom Travis Perkins plc group Full time

    Looking for a new start, maybe a new sector, are you experienced in Operations and stock management? If so, we would love to hear from you. We have an exciting opportunity for an ** Internal Operations apprentice **to join our **Branch in Manchester West on Guiness Circle, Trafford Park, Manchester.** As you may already know, **CCF** is part of the largest...

  • Business Legal Apprenticeship

    4 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    _Business Administrator Apprentice - A _ **Immediate start!** **Can you easily commute to Northenden, M22 4FZ** **About this opportunity** A fantastic opportunity to join a growing firm of solicitors, with the opportunity to grow the role as the business expands. The role will concentrate on admin support for the business including, filing, handling...

  • Apprentice Service Technician

    2 weeks ago

    Manchester, United Kingdom HSS Hire Full time

    Unlock Your Potential as an Apprentice Service EngineerWe're a pioneering tool hire company that's revolutionizing the industry through innovative technology. As an Apprentice Service Engineer, you'll embark on a three-year journey to develop your skills and expertise in mechanical and electrical engineering.What You'll Do:Learn to service, repair, and LOLER...

  • Apprentice Service Technician

    2 weeks ago

    Manchester, United Kingdom HSS Hire Full time

    Unlock Your Potential as an Apprentice Service EngineerWe're a pioneering tool hire company that's revolutionizing the industry through innovative technology. As an Apprentice Service Engineer, you'll embark on a three-year journey to develop your skills and expertise in mechanical and electrical engineering.What You'll Do:Learn to service, repair, and LOLER...

  • Legal Administration Apprenticeship

    4 months ago

    Manchester, United Kingdom First 360 Apprentice Full time

    _**IMMEDIATE START**_ - **Are you seeking an Apprenticeship in the legal sector?**_ - **Can you easily commute to Manchester M1?**_ An Apprentice Business Administrator is wanted for local and trustworthy legal partners. Good IT skills and a can do attitude as well as an interest in Law are required in order to succeed in this fantastic opportunity. **Job...

  • Apprentice Service Engineer

    2 days ago

    Manchester, United Kingdom HSS Hire Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as an Apprentice Service Engineer. As an Apprentice Service Engineer, you will learn through a dedicated mentor, our college provider over a three-year level 3 program and additional manufacturer training sessions, to service, repair and LOLER the full complement of...

  • Apprentice Service Engineer

    2 days ago

    Manchester, United Kingdom HSS Hire Full time

    About the RoleWe are seeking a highly motivated and ambitious individual to join our team as an Apprentice Service Engineer. As an Apprentice Service Engineer, you will learn through a dedicated mentor, our college provider over a three-year level 3 program and additional manufacturer training sessions, to service, repair and LOLER the full complement of...

  • Apprentice Service Technician

    1 week ago

    Manchester, United Kingdom HSS Hire Full time

    About the Role:We're seeking a talented Apprentice Service Engineer to join our team at HSS Hire Manchester. As an Apprentice Service Engineer, you'll have the opportunity to learn and grow with our company, working on a wide range of hire equipment and products.Key Responsibilities:Learn and develop skills in routine service and maintenance of hire...

  • Apprentice Service Technician

    1 week ago

    Manchester, United Kingdom HSS Hire Full time

    About the Role:We're seeking a talented Apprentice Service Engineer to join our team at HSS Hire Manchester. As an Apprentice Service Engineer, you'll have the opportunity to learn and grow with our company, working on a wide range of hire equipment and products.Key Responsibilities:Learn and develop skills in routine service and maintenance of hire...

Customer Service Apprentice

4 months ago

Manchester, United Kingdom Aldermore Bank PLC Full time
We are recruiting for a
Customer Service Apprentice - Savings Team.
This role is really important to us.

Working in a small team of 8 handling inbound and outbound calls to customers, the Customer Service Associates support the SME Savings Teams by enabling the smooth day to day functioning of the operation.

You'll deliver exceptional customer service, resolve problems and develop the service proposition in a compliant manner and using robust processes and procedures.


We offer hybrid working meaning you will be working a mix of from home and in the office each week, with an expectation of 3 days in the office each week.

You'll be made to feel part of your new team during our robust onboarding and training process as well as with regular catch ups and meetings with your team and manager both face to face and via Teams.


_ You will be supported in achieving your Level 2 Customer Service Practitioner Apprenticeship. This qualification is fully funded by Aldermore_

What would your day look like?

  • Ensuring the banks customers are compliant with Customer Due Diligence (CDD) regulatory requirements by conducting various background checks in accordance with our policies and procedures
  • Work efficiently through work volumes on a daytoday basis, delivering exceptional customer service, in line with our SME proposition
  • Be able to respond to technical and nontechnical questions in relation to the products and services we provide
  • Be a team player, working as part of an inclusive and forwardthinking team
  • Handling exception processes (BofE/EW/FC/FSCS/AML) monitoring
  • Be able to perform the core requirements of each work stream within the SME Customer Service Team e.g., Business Savings activities, Direct Lending activities etc.

What do we expect of you?

  • Experience of working within a regulated, banking or financial services environment is preferrable
  • Detail oriented with a keen eye for detail
  • Awareness and commitment to quality and compliance and risk
  • Technically minded with a strong awareness of online service offerings and technical processes
  • Previous experience in system or user acceptance testing would be an advantage
  • Sound organisational skills and the ability to manage own workload, and that of others
  • Strong written and verbal communication skills
  • Strong analytical, problem solving, decisionmaking and project management skills
  • Ability to deal with multiple priorities and meet challenging deadlines
  • Passionate about customer service and is committed to 'making it happen'.