Customer Assistant-foods-early Morning

1 week ago


Haslemere, Surrey, United Kingdom Marks & Spencer Full time
This is a permanent vacancy, work pattern as follows:

W1:

SU

MO

WE

TH

FR
W2

MO

TU

TH

FR

SA

Please note:
Due to the early morning starts, we cannot accept anyone under the age of 18.

PURPOSE:

  • To deliver a great shopping experience for their customers, putting customers before task every time
  • Champion new ways of working within stores through an open mindset and positive attitude
  • Complete tasks and processes that deliver 'best in town' standards
  • Serve and sell across all channels brilliantly well
  • Be the voice of our customer to help us continually improve

Key Accountabilities

  • Serve our customers efficiently and brilliantly well on the shop floor and at service points
  • Deliver 'best in town' standards through presentation standards, availability and keeping the store clean and tidy
  • Skilled to utilise all digital tools and communication channels to do the job
  • Share customer and colleague feedback to help us do things better
  • Share knowledge and experience with colleagues to support others in building skill and confidence
  • Own their own learning & development and proactively access digital learning solutions
  • Know the daily sales targets, priorities, promotions & selling opportunities
  • Have great product knowledge to sell and recommend our products and services
  • Proactively engage with customers to understand their needs and make recommendations
  • Understand the store priorities and their part to play
  • Complete tasks with pace and in line with SOPs
  • Minimise cost and waste through good process practice
  • Follow safe and legal working practices

Key Capabilities

  • Understands how M&S operates,it'sstrategy, future and the role they play
  • Committed to delivering excellent work fast with great attention to detail
  • Open to and acts on feedback, asking for this regularly
  • Sets performance objectives for self in conjunction with line manager and in line with business plans
  • Takes accountability for planning and managing own work efficiently to ensure objectives are met
  • Is curious and asks questions to challenge the status quo ask why the company does things the way it does things
  • Effective at communicating their intentions to others; ensures communication is clear and simple
  • In control of their own reactions and considers how to share their perspective to create better reaction for team
  • Copes well with change and work challenges and recovers quickly from its impact
  • Builds positive relationships by being a good listener and getting to know people by establishing a connection

Technical Skills/ Experience

  • Contributing to store sales and cost control
  • Work across the store to get things done right first time within timescales
  • Comprehensive knowledge of customer shopping channels
  • Good level of product knowledge and services across the store
  • Up to date knowledge of the commercial operation and brilliant basics
  • Understand customer needs and spot selling opportunities
  • Adapting to change
  • Good Knowledge of VM principles

Key Relationships and Stakeholders

  • Customers
  • Colleagues
  • Store Leadership
  • BIG
M&S is ready to push boundaries to lead the retail industry into a greener, speedier, more inspiring digital era. That's why we're revolutionising how we work and offering our most exciting opportunities yet. There's never been a better time to be part of our team. Marks & Spencer aims to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make an immediate impact.


We are committed to an active Inclusion, Diversity and Equal Opportunities Policy, which starts with our recruitment and selection process, and we are happy to talk flexible working.

Haslemere, SURREY, ENGLAND;
Haslemere SF

  • Haslemere, Surrey, United Kingdom Connect Catering Full time

    Kitchen Assistant required for a small care home kitchen in Haslemere, working alternate Saturday mornings from 9.00am to 1.30pm. Your duties will involve washing up, cleaning, assisting the Chef, preparing the hot drinks trolleys and setting up the dining room.The rate of pay is £9.50 per hour with full training and uniform provided.Connect Catering is...

  • Customer Assistant

    4 weeks ago


    Haslemere, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern: Week 1 Monday Wednesday Friday Saturday Week 2 Monday Wednesday Thursday Friday Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the...

  • Customer Assistant

    1 month ago


    Haslemere, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern: Week 1 Monday Wednesday Friday Saturday Week 2 Monday Wednesday Thursday Friday Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety legislation and to keep our colleagues safe in the...

  • Customer Assistant

    4 weeks ago


    Haslemere, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern: Week1Mon 05:30-09:30Wed 05:30-09:30Thu 05:30-09:30Fri 05:30-09:30 Week2Mon 05:30-09:30Wed 05:30-09:30Fri 05:30-09:30Sat 05:30-09:30 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety...

  • Customer Assistant

    1 month ago


    Haslemere, Surrey, United Kingdom Marks and Spencer Full time

    All the detailsWork Pattern: Week1Mon 05:30-09:30Wed 05:30-09:30Thu 05:30-09:30Fri 05:30-09:30 Week2Mon 05:30-09:30Wed 05:30-09:30Fri 05:30-09:30Sat 05:30-09:30 Under 18 disclaimer This job role involves working early mornings and this means we can't consider applications from anyone under the age of 18. This is to comply with the relevant health and safety...


  • Haslemere, Surrey, United Kingdom Lythe Hill Hotel and Spa an IHG Hotel Full time

    We are recruiting for Full time Food & Beverage Assistants to join our team to help with the smooth running of our restaurant and weddings/events.The Hotel is undergoing an extensive refurbishement program.Main Responsibilities: To ensure our guests receive the highest possible standards of service at all times To welcome guests in a polite and friendly...


  • Haslemere, Surrey, United Kingdom FirstGroup Full time

    Who are we?South Western Railway (SWR) operates over 1,500 services each weekday across the network and employs more than 5,000 people. We provide easy and convenient mobility, connecting people and communities in South West London, southern counties of England and the Isle of Wight.Join our team and help us continue to improve quality of life, by bringing...

  • Bar Team Member

    3 weeks ago


    Haslemere, Surrey, United Kingdom Stonegate - Pub & Dining Full time

    Bar Team Member - Surrey Location- The Swan InnAre you a great team player? You don't need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. Can you...Welcome and engage every guest Prepare and serve our high-quality food and drink Make...

  • Bar Team Member

    1 week ago


    Haslemere, Surrey, United Kingdom Stonegate Group Full time

    Location- The Swan Inn Are you a great team player? You don't need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests. Can you... Welcome and engage every guest Prepare and serve our high-quality food and drink Make...


  • Haslemere, Surrey, United Kingdom Lythe Hill Hotel and Spa an IHG Hotel Full time

    We are currently recruiting for a Spa Receptionist to join our Spa/Health Club team.Main Responsibilities: You will be responsible for welcoming our spa and health club guests and members Deal with enquiries and ensure a high level of guest satisfaction You will ensure all telephone calls are dealt with in a friendly, efficient and professional manner and...

  • Spa Receptionist

    1 week ago


    Haslemere, Surrey, United Kingdom Lythe Hill Hotel and Spa an IHG Hotel Full time

    Lythe Hill is an historic Country House Hotel, the Hotel is going under extensive refurbishment and rebrading,set in 20 acres of woodland on the slopes of the Surrey/Sussex Hills and is located on the outskirts of the market town of Haslemere. Lythe Hill offers luxury accommodation, Spa, Gym, Restaurant and private dining rooms and is a popular venue for...


  • Haslemere, Surrey, United Kingdom Future Care Group Full time

    Kitchen Assistant BankChestnut View care Haslemere GU27 1LAFull time O hoursPay Rate per hour £11Have you ever thought about a career in Social Care? Or you maybe already work in the Social Care Sector and looking for an employer who would take care of your future? Look no further - The Future Care Group offers career progression, training and development,...

  • Sales Assistant

    1 week ago


    Haslemere, Surrey, United Kingdom WHSmith Full time

    Sales Assistant - WHSmith - HaslemereContract Type: Permanent contract 3 hours per week.Working hours: Saturday 11am - 2pmMust be able to work an extra 8+ hours per week when needed and be at least 16 years of age.As a Sales Assistant you'll provide exceptional customer service and work independently or as part of a team to deliver our fantastic store...

  • Chef de Partie

    4 weeks ago


    Haslemere, Surrey, United Kingdom Butcombe Brewing Co. Full time

    Chef de Partie - HaslemereWe are a bold, award-winning business who pride ourselves in giving our chefs the freedom to create premium, seasonal menus that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive kitchens with high standards; always striving to be the best we can be.We are looking for a Chef de...

  • Chef de Partie

    1 month ago


    Haslemere, Surrey, United Kingdom Butcombe Brewing Co. Full time

    Chef de Partie - HaslemereWe are a bold, award-winning business who pride ourselves in giving our chefs the freedom to create premium, seasonal menus that 'wow' our customers within an industry-leading environment. We run friendly, welcoming, and positive kitchens with high standards; always striving to be the best we can be.We are looking for a Chef de...


  • Haslemere, Surrey, United Kingdom Arnolds Garage Full time

    Retail Sales Assistant - Petrol Forecourt & Convenience Store. Full & Part Time Position Available. Sales assistants are at the forefront of the retail industry and we pride ourselves on looking after our customers You will meet a wide range of people every day, so if you would like to ensure our customers have a positive experience in our convenience store...

  • Tool Hire Assistant

    1 week ago


    Haslemere, Surrey, United Kingdom Jewson Full time

    The RoleTool Hire Assistant - HaslemereAt Saint-Gobain we pride ourselves on being innovative, customer focused, agile, open and engaging and entrepreneurial. We are also proud to have been named a 'Top Employer' for 5 consecutive years. If you're passionate about working with people, you're ableto put your customer first, and you want to know what it's like...


  • Haslemere, Surrey, United Kingdom Tagade Limited Full time

    About usAmazing Grace Lingerie is an independent, friendly and busy lingerie boutique, providing styling and fitting services for luxury lingerie, swimwear and nightwear. We sell both in-boutique and on-line.Our goal is to inspire our customers' confidence by an amazing, up-lifting personal shopping experience.Your role Assisting in the daily running of the...

  • Bar Team Member

    1 week ago


    Haslemere, Surrey, United Kingdom The Swan Inn Full time

    **Location The Swan Inn**Are you a great team player? You don't need any experience to join as a Bar Team Member as we will teach you the rest. We want you to be able to connect with the team and deliver a great experience to our guests.Can you- _Welcome and engage every guest_- _Prepare and serve our high-quality food and drink_- _Make recommendations that...


  • Haslemere, Surrey, United Kingdom Lythe Hill Hotel and Spa an IHG Hotel Full time

    The Hotel is under an extensive refurbishment and rebranding project, due to rebrand in March.Fantastic employee rates with IHG worldwide.We are recruiting for Full time & Par Time Food & Beverage Assistants to join our team to help with the smooth running of our restaurant and events.The Hotel is undergoing an extensive refurbishement program.Main...