Casual Employee

2 weeks ago


Gloucester, Gloucestershire, United Kingdom The Mike Burton Group Limited Full time

Title:
Technical Support (Casual Work)

Contract Type:
Zero hours contract in line with the demands of the business

Salary:
£10.50 per hour

Benefits:

Membership to our Retail and leisure discounts platform with Sodexo Engage

Employee Assistance Programme

Discounted Gym Memberships

Department:
Operational Systems, Technology and Marketing

Location:
Gloucester

If you are keen for a little extra money in the back-pocket, then look no further.


Whether you are searching for work that can fit around your studies, job or other commitments or just want to get ahead of the competition and boost your CV we have some fantastic flexible opportunities to join our team.

It's a big year ahead in the world of sport.

There is Rugby World Cup 2023 on the horizon and already some incredible plans for the next British & Irish Lions Tour to Australia in 2025 and The Mike Burton Group are looking for enthusiastic and energetic people who have fantastic attention to detail to help us out over the coming months.

No previous experience is necessary as all the training you need will be given by our brilliant in-house team.


The first assignment will ideally require you to work full time hours however, these can be worked flexibly outside of our core working hours once training has been completed.

You may then be required on an ad hoc basis.

What we are looking for:

  • The ability to work independently without supervision and a clear communicator.
  • Most of all, have a drive to succeed, enthusiasm and determination to get a job done.

What you'll be getting involved in:

PCM Building (Operational System - Tourplan)

  • Assist with package holiday set up using our internal reservations system (Tourplan) ahead of retail sales launch.
  • Use the reservation system to collate all elements of a pre agreed package holiday into each Pre-Costed Module (PCM)
  • Always ensuring accuracy throughout all aspects of work
  • Checking each Pre-Costed Module (PCM) has been set up correctly to avoid incorrect package content

User Acceptance Testing (UAT)

  • Understanding and executing an endtoend test process, in accordance with the UAT protocol and instructions
  • Ensure all test results are accurately recorded with the required documentation during all phases of test execution
  • Determine if assigned scenarios pass or fail and report findings with clear steps outlining what steps were undertaken to achieve the error
  • Attend UAT session catch ups (if required)

Web Building and Development

  • Collating and uploading assets (written, video, images, links, etc) to our content management system (CMS)
  • Recording all work through collection to completion of upload for tracking purposes
  • Reviewing other pieces of work to ensure that they are acceptable for live publishing.
  • Assisting with the collection of content and where necessary resizing or editing content to fit within specific parameters.
  • Would be useful to have a working knowledge of any content management system, excel, word and outlook but not essential.

Job Types:
Full-time, Zero hours contract

Salary:
From £10.50 per hour

Benefits:

  • Casual dress
  • Company events
  • Company pension
  • Free parking
  • Gym membership
  • Life insurance
  • Onsite parking
  • Sick pay

Schedule:

  • Monday to Friday

Ability to commute/relocate:

  • Gloucester: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (required)

Work Location:
In person

Expected start date: 14/08/2023

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