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Medical Receptionist

3 months ago

Ipswich, Suffolk, United Kingdom GP Surgery Full time
The Holbrook and Shotley Practice is located on the Shotley peninsular with two surgery sites.

We pride ourselves on providing a high standard of care to our 8000 patients.

Our Practice team comprises of three GP Partners and one salaried GP, supported by a highly experienced team of nurses, dispensers, paramedic, clinical pharmacist and reception team.


Responsibilities:

  • Greet and checkin patients upon arrival
  • Schedule and confirm patient appointments
  • Answer phone calls and respond to inquiries
  • Maintain patient records and update information as necessary
  • Assist with administrative tasks such as filing, and scanning documents
  • Coordinate referrals to other healthcare providers
  • Ensure a clean and organized reception area

Experience:

  • Previous experience working in a medical office or similar administrative role is preferred
  • Familiarity with medical terminology and procedures is a plus
  • Proficient in using electronic medical record (EMR) systems
  • Excellent communication and customer service skills
  • Strong attention to detail and organizational abilities
Please note that this job description is not exhaustive and additional duties may be assigned as needed.

Job Types:
Full-time, Part-time

Salary:
£10.44-£11.00 per hour

Schedule:

  • Monday to Friday
  • No weekends
  • Overtime

Education:

  • GCSE or equivalent (preferred)

Experience:

Medical Receptionist: 1 year (preferred)

Work Location:
In person

Application deadline: 01/03/2024