Receptionist

4 weeks ago


Belfast, United Kingdom Reed Business Support Full time

Receptionist

My client based in Belfast City Centre, are currently seeking a temporary receptionist.
This is a Part-Time, temporary position covering the following dates:
Tuesday 7th March, Wednesday 8th March, Tuesday 14th March, Wednesday 15th March, Monday 20th March, Tuesday 21st March, Wednesday 22nd March, Monday 27th March, Tuesday 28th March and Wednesday 28th March

Working hours:
Monday 8.30am - 5pm

Hourly rate:
£11.06

Job Role:


As Receptionist, you will be the first point of contact for all visitors and staff, handling both internal and external switchboard calls for the company, ensuring first class customer service.


Essential Criteria:

  • Previous experience within a similar role and ability to work with office equipment
  • Thorough knowledge of all relevant telephone management software
  • Excellent communication skills both written and verbal with the ability to communicate with stakeholders at all levels
  • Ability to work on your own initiative as well as part of a team
  • Ability to manage and prioritise a busy workload adhering to tight deadlines

Main Duties and Responsibilities:

  • To meet and greet visitors to the reception area
  • Ensure meeting rooms and the reception area are kept in order, liaising with facilities associates, if required
  • Ensure visitors are welcomed, provided with refreshment or facilities for their comfort and signed in
  • Ensure all visitors are collected from Reception in a timely manner
  • To be aware of the importance of answering the telephone as the first point of contact and to provide consistently high levels of customer service
  • Provide accurate routing of calls to appropriate departments/persons, or dealing with their enquiries as necessary
  • Copy and scan documentation as required
  • Meeting Room diary management
  • Answer, screen, and redirect telephone enquiries
  • Provision of administrative support
  • Sort out incoming post and delivery to relevant teams
  • Collect and prepare outgoing post to be with the courier by deadline
  • Maintain and keep tidy staff kitchen

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