Technical Writer

2 weeks ago


Remote, United Kingdom FFW Full time

Overview:

_ #Are you a detail-oriented personality, with a high level of curiosity? This might be your next challenge_
FFW is contracting a

Technical Writer, to work with its partner, a major US company from the pharma industry.

This is a contract / freelance 100%

remote opportunity,

40 hours / week. The contract duration for this assignment is of

1 year.

For this position, you should be available to work on the

US EST time zone, as well as

overlap:

- (when required)_ to the European time zone (GMT/CET). You can be based anywhere while collaborating with us

This role covers both technical and non-technical audiences. It is an opportunity ideal for someone who is curious about technology and has an enthusiasm for continuous learning.

Additionally, he or she will be able to self-determine priorities in line with business needs and pivot when required.

**_

About the team:
_**This role is to join the Technical Writer team supporting the Franklin Web Publishing team.

Franklin is the internal name for our partner's web publishing platforms group. This includes Edison, the web publishing platform, Web Builder, Helix, and Smart Capture. Web Builder, Helix, and Smart Capture are web publishing products which make content creation, design, and navigating MLR easier.


Currently, our partner builds, hosts, and maintains Edison, the web publishing platform, along with Web Builder, Helix, and Smart Capture.


Responsibilities:

What awaits you
Primarily responsible for creating reusable documentation across web publishing

This documentation will include:

  • Documentation for external and, at times, internal frontend design teams working on website creation;
  • Documentation for several development squads building and adapting the platform and products components;
  • Marketing collateral for web publishing platforms and products.

Key responsibilities:

  • Contribute usercentric, highquality documentation;
  • Work closely with stakeholders to create, refine, and continuously improve documentation;
  • Work closely with other Technical Writers to identify and address technical documentation gaps;
  • Proactively engage and collaborate with teams to improve user experience and documentation quality.

Qualifications:

What you bring

Basic:

  • Proficiency with Confluence, GitHub, and Markdown;
  • Native / Fluent level proficiency in US English (written and spoken);
  • Experience working with developer, product, and QA professionals;
  • Experience managing documentation user feedback.

Preferred:

  • Experience working in both front and backend web development documentation;
  • Experience in technical writing for development platforms;
  • Experience supporting multiple agile development teams simultaneously;
  • Experience running servicelevel scalable/reusable documentation systems.

You can expect from our recruitment process to look like this:

  • "Get to know you" chat with a member of our Talent Team;
  • A short recorded video interview, where you will briefly tell us more about yourself;
  • A technical video interview with one of our colleagues from the development team;
  • And finally an offer

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