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Warehouse Assistant
1 week ago
Warehouse and Sales Assistant
Competitive Salary
Slough
Full Time, Permanent
Our client has an opportunity for a Warehouse and Sales Assistant to join the team in their Slough branch. They are looking for a bright, enthusiastic person to join a friendly team.
They have been trading for 55 years and have built a reputation as a specialist technical distributor of automation and control components, devices and solutions.
They now employ over 160 people and from 14 branch locations throughout the UK & Ireland provide a local service to our customers.
What will you be doing?
As a member of the team, you will be responsible for handling customer enquiries, liaising with suppliers and ensuring that clients receive the highest level of service.
The main duties will include:
- Answer incoming enquiries to sell and support the company product range
- Assist with incoming deliveries, outgoing order picking and courier dispatch systems
- Processing and preparing orders, ready for delivery
- Proactively make outgoing calls qualifying prospects and closing sales in order to meet targets
- Accurately process quotations and sales orders using in house systems
- Timely administration of quotations using in house quotation software
- Ensure customer records are updated frequently and accurately on the Customer relationship Management Software
- Delivering excellent customer service
- Collation of customer files and purchase orders to company standards
- Interact with customers to resolve any queries or issues
- Any other ad hoc duties required by the Sales Office Manager
- A proactive/can do attitude towards helping the business grow
- Previous Warehouse or Sales experience is an advantage
- Experience of making proactive outgoing telephone calls
- Excellent customer interaction skills
- Strong organisational and administrative skills
- Excellent attention to detail such that customer orders and information are accurate
- Computer literate (MS Office)
Benefits
- Minimum of 23 days annual leave plus bank holidays
- Training and development platform
- Friendly and supportive working environment
- Dress down Fridays
- Access to an Employee Assistance Programme
- Recruitment referral bonus
- Free onsite parking
- Opportunities for career progression
- Cycle to Work scheme
Our client is financially secure, a family-run business offering the chance to work within a happy, friendly company with some wonderful and talented people.
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