Spa Training Coordinator

2 weeks ago

Penrith, Cumbria, United Kingdom Center Parcs Full time
Aqua Sana is an award-winning spa offering a combination of experiences, products and treatments.

Each spa - one at each Center Parcs location - is uniquely designed, with a minimum of 15 spa experience rooms to explore.

There is also an extensive range of face and body treatments available to book, carried out by expert therapists using products from the finest treatment houses including Elemis and VOYA.


Aqua Sana is extremely popular and is accessible to both guests staying on the Village as a Center Parcs guest, and external guests who visit Aqua Sana during a Spa Day, Luxury Spa Break or for a treatment.


SPA TRAINING COORDINATOR | Circa £32,000 per annum


In this role you'll use your beauty industry experience and commercial awareness to understand the training needs of our Therapists and balance this with business requirements.


We want to provide the very best experience for our guests and as our Training Coordinator, Therapists will rely on your abilities to help them further their treatment skills and product knowledge.

To do this, you'll work closely with the Treatment Manager, devising a training strategy and schedule that maximises opportunities for development in the spa.

Regular testing of Therapists will also fall under your remit, which will ensure consistency in Therapist abilities - helping us meet our performance targets.


As you can imagine, you'll also need to keep abreast of new products and treatments on the market and attend 'Train the Trainer' updates and courses on a regular basis, which may be away from your usual place of work.

It really is an exciting opportunity for any experienced Therapist with proven history of training others.

HOURS OF WORK
You will be contracted to work 150 hours per 4-week period on a flexible basis. You will predominantly be required to work Monday to Friday, however, flexibility will be required to work some weekends. Shifts will fall between 7am and 9.30pm.


As our village is open 365 days of the year, your working hours may include some weekends, public / bank holidays and during Christmas and / or New Year on a rota basis.


ABOUT YOU


We're looking for an excellent communicator who can demonstrate significant experience of working in the beauty industry, and who can also relate to our Therapists and cultivate learning opportunities that promote quality outcomes for the business and our guests.


Essential requirements:

  • Excellent verbal and written communication skills
  • Strong organisational skills and good attention to detail
  • Good working knowledge of Microsoft Office, including Word and Excel
  • Excellent interpersonal skills and the ability to develop, support and challenge a team
  • Level 3 Beauty qualification or equivalent
  • Previous experience of working within a similar role / beauty industry
  • Previous experience of delivering training and presenting to groups
  • Ability to build relationships at all levels
  • Friendly, genuine and warm towards guests and colleagues
  • Coaches individuals to be accountable for their own performance

Desirable requirements:

  • Previous experience with a spa / leisure booking systems

ABOUT THE BENEFITS
Center Parcs is a fantastic place to work and the benefits are as impressive as they are unique.

Here are just a few:

  • Colleague Bonus Scheme
  • Pension Scheme with Life Assurance
  • Colleague Recognition and Reward Scheme offering a choice of Center Parcs and High Street vouchers
  • Free use of our leisure facilities
  • Discounted Center Parcs breaks
  • 20% discount in our restaurant and retail outlets
  • Access to Perks at Work Portal offering a wide range of retail and leisure discounts
  • An Employee Assistance Program providing support on financial, health and legal matters
  • Excellent opportunities for career development and progression with the opportunity to gain externally recognised qualifications

Closing date: 4th June 2024 at 12 Noon

Interviews to be held: 7th June 2024

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At Center Parcs, everyone's welcome.

  • We recognise that we're all at our best when we're being ourselves. We are committed to building a culture that champions diversity, equity and inclusion, where everyone is treated fairly and with respect. We welcome people from all backgrounds and want them to feel valued for their individuality, thrive in our business and share a sense of belonging. We place a lot of value on recruiting based on behaviours rather than prioritising qualifications or experience._
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