Senior Functional Analyst

6 days ago

Oxford, Oxfordshire, United Kingdom University of Oxford Full time

HR, 16/17 St Ebbe's St, Oxford About Us Welcome to the University of Oxford, where we are committed to leading the world in research and education for the benefit of society, both in the UK and globally.

Our research plays a key role in tackling many global challenges, from reducing carbon emissions to developing vaccines and much more.

At the heart of our institution is the Human Resources (HR) Department, a vital component of University of Oxford.

Our HR Systems team, comprising dedicated IT, analytics, and HR professionals, plays a pivotal role in overseeing the University's enterprise-wide HR and payroll information system.

With over 200 academic departments, divisions, and central professional services teams, our work impacts every facet of the University's operations.

We are also responsible for the development of Health and Safety systems, ensuring the safety and well-being of our entire community.

We have an exciting opportunity to join our HR Systems team as a Senior Functional Analyst, where you will play a key role in supporting a suite of Health and Safety systems.

What We Offer As an employer, we genuinely care about our employees' wellbeing and this is reflected in the range of benefits that we offer including:

  • An excellent contributory pension scheme for your financial future
  • 38 days annual leave (inclusive of public holidays)
  • Personal and professional development opportunities
  • A comprehensive range of childcare services for working parents
  • Generous family leave for pregnancy, adoption, paternity, and shared parental leave
  • Cycle loan scheme to encourage sustainable commuting
  • Discounted bus travel and Season Ticket travel loans
  • Membership to a variety of social and sports clubs About the Role As a Senior Functional Analyst at the University of Oxford's HR Systems team, you will play a pivotal role in managing and enhancing our enterprise-wide HR and payroll information systems. You will work closely with our IT, analytics, and HR professionals, ensuring the seamless operation of our HR and payroll systems and Health and Safety systems.

Your responsibilities will include:

  • Collaborating with the Functional Analysis Team Lead to oversee software patching and feature releases, ensuring quality assurance and benefits realization.
  • Acting as the Change Coordinator, planning and coordinating activities related to system configuration changes and developments.
  • Working with various internal teams and stakeholders to establish business requirements, prioritize system enhancements, and provide subject matter expertise.
  • Providing second-line support to resolve technical issues swiftly and efficiently, escalating to software vendors when necessary.
  • Collaborating with cross-functional teams to develop and maintain training materials, end-user guidance, and support documentation.
  • Contributing to system testing and user acceptance testing efforts, ensuring compliance with changes in legislation, policies, and statutory requirements.
  • Collaborating with colleagues to identify, prioritize, and implement system enhancements and ensure effective strategic decision-making.
  • Maintaining a responsive, high-quality customer service approach, following data protection principles at all times.
About You You will have:

  • Excellent analysis and problem-solving skills.
  • Ability to understand and address HR business, process, and procedural requirements, along with IT-related issues.
  • Strong interpersonal and communication skills to convey technical ideas to non-technical stakeholders.
  • Familiarity with defining and writing reports, ideally using SQL and PowerBI/SSRS.
  • Strong administrative and organizational skills, with the ability to prioritize tasks effectively.
  • Team player with an approachable and helpful attitude.
  • Discretion in handling confidential information in line with data protection policies.

It would be desirable if you have:

  • Proficiency in writing Oracle SQL queries.
  • Experience working in an IT service-managed environment or foundation ITIL qualification.
  • PRINCE2/project qualification or experience working in projects following a recognized methodology.
  • Recent experience with Human Resources or Health and Safety business systems. Application Process
  • Covering letter/supporting statement
  • Curriculum vitae (CV)
  • Contact details of two referees (only contacted if you are successful)

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