IT Operations Analyst

1 week ago

High Wycombe, Buckinghamshire, United Kingdom Systematix Full time


Systematix is currently looking for an IT Operations Analyst to help with the implementation of a diverse IT Operations network, for one of the world's leaders in Life Sciences technologies.

ABOUT THE PROJECTWorking as Infrastructure Operations Analyst for the Client Technologies division, you will be responsible for providing support for our Executives as well as gneralIT Operations including service desk, system administration, development, security and support of all relevant IT infrastructure, systems and applications.


ABOUT THE RESPONSIBILITIES:


Providing user and administrative support for IT systems, applications and InfrastructureProviding technical guidance to users and management for IT related issues and queriesPerforming maintenance and troubleshooting of all relevant hardware, software and systemsAssist Manager/Supervisor in development of desktop support and local server systems strategyPerform maintenance and troubleshooting of all relevant hardware and software.

Implementation and support of network operating systems and services.
Configuration, installation & deployment of all PC's and PC related peripherals.
Configuration, installation, deployment & support of desktop management suite.
Supporting local manufacturing systems.
Developing and maintain appropriate desktop and server related procedures and ensure these procedures are enforced.
Developing & maintaining appropriate disaster recovery procedures.
Developing a working knowledge of department specific applications.
Keeping abreast of technical aspects of PC-LAN computing environment.
Providing project management for implementations and roll-outs.
Providing Manager/Supervisor with equipment projections and assist with purchasing.
Performing daily backup procedures as defined by technical leads.
Identifying opportunities and recommend solutions for improving service, efficiency and effectiveness.
Performing system analysis and utilisation reports as required.
Logging into and using telephone and computer based Service Desk system to record all support activities.

ABOUT THE QUALIFICATIONS:


Associate's Degree in Information Technology (or equivalent)Up-to-date professional IT certification4+ year experience of providing second line end user desktop support4+ year experience of PC applications / operating systems / hardwareStrong knowledge of IT hardware and associated peripheralsExcellent knowledge of Microsoft operating system and Office applicationsAbility to use technical documentation and diagnostic tools to solve hardware and software problemsAbility to work as part of a teamExcellent judgment and strong analytical skills as well as follow-up and organizational skillsStrong written and verbal communication skillsAbility to perform risk assessmentsWilling to provide out of hours support and coverage for National holidaysABOUT THE ROLEThis is a 3-month rolling contract to be performed onsite at our client's location in the South East England area.

APPLY NOWIf you are interested in finding out more please contact us or submit your resume to SYSTEMATIXSystematix is a Global Consulting and Resourcing firm head quartered in Canada with offices across North America and the United Kingdom.

We provide the highest caliber consulting solutions to a diverse client base that includes all levels of Government and all Private Industry sectors.

Systematix is committed to creating a diverse, inclusive environment and is proud to be an equal opportunity employer.

At Systematix, we don't just accept difference, we thrive on it and believe that diverse cultures, perspectives, and experiences enhance our workforce and bring value to our community.

Systematix Technology Consultants Inc has adopted the Employment Equity Policy to promote the full participation and advancement of members of the designated groups (women, indigenous peoples, members of visible minority groups, and persons with disabilities) under the Canadian Human Rights Act and Employment Equity Act in the Systematix Technology Consultants Inc workforce.

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