Neighbourhood Officer 13298

• Ideally hold CIH Level 3 Certificate in Housing Practice
• 5 month Fixed Term Contract

Our Housing Client is seeking a Neighbourhood Officer on a fixed term contact for 5 months. This role will be responsible for the provision of an effective, efficient and customer focussed neighbourhood management service.

The Neighbourhood Officer role willbe responsible for a proactively focused "risk based" tenancy management service and will ensure that performance standards and targets are achieved in relation to anti-social behaviour, safeguarding, transfer inspections, tenancy management and estate managementand to monitor and report on that performance.

This role requires DBS disclosure and also a current valid driving license and use of own vehicle.

The role will involve:

• Identifying and managing low level breaches of tenancy (including allegations of antisocial behaviour) promptly and efficiently and provide advice and guidance to tenants to ensure they maintain their tenancy in accordance with the tenancy agreement.
• To liaise with the Community Safety team to prevent low and medium cases escalating to high risk
• To work closely with local Councils, Police, support services and other external agencies to improve multiagency working and effectively manage Anti-Social Behaviour, Safeguarding, Tenancy Management and Estate Management cases/issues.
• To be proactive in identifying vulnerable groups or individuals and work with other agencies to provide appropriate support in order to maintain tenancies and reduce tenancy failure
• To be proactive in identifying "complex and high risk tenancies" which could result in high void costs and/or housing management costs
• Other associated duties

We are ideally seeking a Neighbourhood Officer with the following experience:

• Experience and knowledge of housing legislation and best practice regarding Estate Management, Grounds Maintenance and/or Fire Risk Assessments/Block Inspections issues
• Experience of tackling and dealing with Estate Management, Grounds Maintenance and/or Fire Risk Assessments/Block Inspections issues
• Experience of establishing a reasonable and proportionate resolution for tackling Estate Management, Grounds Maintenance and/or Fire Risk
• A relevant professional qualification such as CIH Level 3 Certificate in Housing Practice would be an advantage
• Ability to think ahead and be proactive on behalf of customers and the organisation
• Ability to generate own ideas and develop others ideas
• Actively consults and listens to others
• Post requires DBS disclosure for successful applicant
• Current valid driving license and use of own vehicle

salary:
£31,442 Pro Rata

Hours: 37 per week

Brampton Recruitment are an independent Commercial and Accounts & Finance recruitment agency working in partnership with employers spanning Stoke on Trent, Staffordshire, Cheshire, and the Greater Manchester region.

---