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Housing Solution Officer
3 months ago
Contract Temporary
Pay £28 per hour
Shift Hybrid - 2/3 OFFICE BASED
Connect2Luton are recruiting for Housing Solutions Officers on Fixed Term contract basis for Luton Borough Council within their Population Well being department As a Housing Solution Officer you will be delivering an efficient, high quality professionalservice to all users on housing related matters, with the main focus on preventing homelessness whilst ensuring that care and support needs are met.
You will also be investigating clients circumstances and raising awareness and delivering training on homelessness,as well as collaboratively working with internal and external partners.
This is a hybrid role you will be working 2/3 days in the office, and other days working from home.
About the role
- To determine duties owed towards potentially homeless applicants under the Homelessness Reduction Act 201
- To work proactively as part of a front line team to provide support to households at risk of homelessness and at the earliest opportunity
- Manage a caseload and undertake all appropriate investigations necessary to make sound timely decisions
- Identify clients with support needs, treat them respectably, thoughtfully and sensitively.
- To support with the development and delivery of training and/or awareness raising events and materials for staff, colleagues, partners and the public relating to homelessness
- At least 2 years of experience as Housing Solutions Officer within the Public Sector.
- Excellent communication and interpersonal skills, both written and verbal
- As an experienced housing officer, you will have a comprehensive knowledge of housing legislation, welfare reforms and Homeless Reduction Act.
- Experience of managing complex client caseload and adhoc cases.
- A good knowledge of administrative and IT system.
- The ability to be selfmotivated and highly organised.
- Eligible to work in the UK.
- Institute of Housing, NVQ Housing, or other relevant qualification or equivalent experience/education/Training.
- Occasional travel within and beyond the Council's geographical boundaries.
- Able to attend meetings out of normal office hours.
Benefits
- Access to a wide range of roles nationwide, as well as exclusive roles to Connect2Luton
- Reward schemes such as Refer a Friend.
- Prompt and reliable payroll system.
- Work for an agency owned by Luton Borough Council.
About US
Luton Council have partnered up with Kent Commercial Service to create Connect2Luton, a recruitment managed service for all contingent temporary agency, contract and interim roles at the Council.
