Solutions Architect

1 week ago

Burgess Hill, West Sussex, United Kingdom American Express Full time

You Lead the Way. We've Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact - every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our and powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

At American Express our Global Network relies increasingly on the deep expertise and experience of a core team of subject matter experts in advanced payments technology who are passionate about EMV Chip, Contactless, Mobile payments and emerging digital payment products and standards.

We value deep and broad knowledge of this domain in which we excel, to advance American Express and Industry specifications, provide solutions and consultancy to our product teams, and be great collaborators and communicators. We're proud that a culture of respect and teamwork exists among colleagues. We are part of a Technology team who thrive in close collaboration with our Business Product and Industry Standards teams.

We are a small team of payments technical experts in a centre of excellence based in the UK and US.

How will you make an impact in this role?

Team members work for the majority of time in our modern office environment, and based locally in the region we enjoy the luxury of avoiding a long commute to London and enjoy dynamic and interesting daily work. We have an excellent work/life balance, and flexible working practices. International Travel is required from time-to-time when working on industry standards or on internal American Express business initiatives. As a part of our commitments to EMVCo, the industry technical body responsible for secure and interoperable payment solutions, members of the team contribute to its work and mission and represent American Express positions and interests there. Within Amex you'll work closely with business product teams and others using your deep expertise in the areas of EMV Chip & Mobile payment products in particular as for POS Terminals and Chipcards to define solutions and be a key contributor to American Express Payment Product Specifications. As well as solving stimulating daily consultancy requests that tap into your knowledge, you will partner closely with our Global Certification teams to help ensure the security and interoperability of chip and mobile products (and other emerging payment products) on the American Express Network.

Minimum Qualifications:

Coming from a technical background with business knowledge and context from your experience in the card payments industry you'll be ready to succeed and apply your expertise gained in EMV, contactless payments and NFC mobile payments. Your ability to combine your knowledge and passion with written communication skills to add to or author documents, such as the functionally focused chipcard or terminal specifications in support of EMVCo or Amex standards and products will be highly valued. You will be both able and comfortable representing American Express at external industry forums, in particular at EMVCo, and you'll enjoy using your excellent verbal and written communications skills in doing so. While the role does not currently involve any software development, past experience as a software developer of EMV related products (POS terminals, applications, etc.) would be a valuable asset in support of the in-depth 'bits & bytes' understanding of how EMV chip products and similar work.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

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