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Community Support Team Leader
3 months ago
Other key information:
This post will require a high degree of geographical mobility so a full driving license and access to transport is essential.
Do you want to make a difference?
Role SnapshotWorking for South Norfolk and Broadland Councils you will be responsible for co-ordinating the work of a team of Community Support Assistants within the Help Hub and Communities Team. This will include liaison with other departments in the Councils to ensure the smooth operation of the Homes for Ukraine project
What you could be part of
District Councils are working to ensure that all residents are availed of the support they need to live safe, happy and productive lives.
Work is required to ensure that inequalities are addressed at a very local level and that communities are engaged in building networks of mutual support promoting pride in place.
The Councils are committed to bringing the Help Hub and Communities services to individuals, families and communities in the districts.
This post will be key in extending the reach of the service.Full training and mentoring will be provided within an established and highly supportive team.
Working at the Council enables you to be part of an organisation which is proud to deliver high-quality, customer focussed services.
Continuous improvement is also vital and we challenge ourselves to develop new and innovative ways to improve the services that make a real difference to people's lives.
What you'll be doing
- Line managing a team of Community Support Assistants
- Working closely with colleagues in the wider Help Hub as required and liaising with other departments as necessary where work relates to Homes for Ukraine
- Receiving briefs on projects of work from Help Hub and Communities Managers and coordinating work to achieve the desired outcomes
- Working directly with Community Group Leaders to ascertain any needs for support
- Working directly with residents to identify or meet needs
You must have
- Understanding of the Homes for Ukraine scheme
- Experience of managing a team
- An ability to manage data through digital systems
- A kind and empathetic approach to others
- Excellent communication skills
- A good standard of literacy
- Ability to organise own workload and the workload of others
- A full driving license
What's in it for you
Why Work For Us?
Do you want to know more about why our staff work for us? Our website has a fantastic why work for us section where our staff tell us what makes working for the Councils so special.
What Flexible and Agile Working Arrangements do we Offer?
The Councils understand the importance of operating a work life balance in the modern world. The Councils operate a flexible working policy and agile working options available for employees where operationally possible.
What Roles Do the Councils Offer?
The Councils operate a vast and diverse number of services for our residents, so with this comes a vast and diverse amount of job roles within the Councils.
From here you can plan your career with the Councils or get some ideas on other roles that you may be interested in.
What Benefits do our Employees Receive?
View all our amazing staff benefits on offer for our employees.
Our website has a brilliant benefits section allowing you to see the range of discounts, exclusive offers and total rewards our employees receive.
Make sure you stop by to find out more information.What Employer Accreditations do we Hold?
The Councils have a range of employer accreditations that we have worked very hard to achieve. Our website has a full descriptive list of all our current accreditations and what this means for our employees.
What Wellbeing Support do our Staff Have Access to?
The Councils want to ensure all our employees have a safe comfortable place to work, ensuring that employees feel empowered to actively manage their own wellbeing both at work and at home.
The Councils have a large wellbeing section available on the website outlining our commitment to the wellbeing of the employees of the Council.
Key Information:
If you any questions about the role, then please don't hesitate to contact the recruiting manager or the HR Team, who will be happy to answer any questions on the role or the Councils.
Recruiting Manager:
Victoria Parsons
Phone Number:
HR Team:
Phone Number:
Other Information
Next steps
If you want to learn more about the Councils, then please visit our joint website - South Norfolk and Broadland District Councils Website.
For lots of great information about employee life at the Councils please visit the above linked pages or visit our Jobs and Training Courses website page.
