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Personal Assistant
3 months ago
To provide high-quality and highly skilled secretarial and administration support to the Senior General Manager, Clinical Director of Urgent Care, Deputy Director of Nursing of Unplanned Care, and the CSU Clinical Governance Lead.
To work with other CSU PAs to provide administrative support to the CSU leadership team, to assist in the implementation of an efficient and responsive service required.
Supporting training of junior secretaries, trainees, or temporary staff as appropriate.
To provide a senior level of administrative support to the CSU leadership team supporting complex administrative tasks, diary management and minutes associated with the role.
To be responsible for the organisation of events, often including external stakeholders to act as a gatekeeper for the CSU leadership team.
Play a key role in communication which will include administration of meetings, booking venues, preparation of agenda/supporting papers, taking formal minutes and taking relevant follow-up actions as required.
We value people
We are one team
We care
We're keen to meet people who share these values and are passionate about delivering the highest quality of care to our patients.
To provide full administrative and secretarial service to the CSU leadership team working autonomously, organising own workload to meet deadlines using judgement initiative, tact, diplomacy and observing rules of confidentiality at all times.
Also arranging meetings with senior managers, Consultants, and other grades of staff according to priority and clinical need, re-scheduling as necessary.
Meetings are also required with visitors from external This will require the use of communication and negotiating skills to secure the best rates for room hire, equipment and refreshments, etc.
as well as overcoming difficulties of diary compatibility with consultants and senior managers who may be required to attend.To be the first point of contact for staff and visitors to the CSU.
Tact and diplomacy will be required when dealing with senior managers and Consultants who may be anxious to resolve certain issues.
Visitors will include professionals from other health organisations, complainants, patients or members of the public and their reasons for visiting are varied as well as unexpected.