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Business Support Officer

3 months ago


Taunton, Somerset, United Kingdom NHS England Full time
We have an exciting opportunity to work as part of the South West Performance and Delivery Admin Hub. This hub provides support for the directorate and programmes within it.

The post holder will be the key link for the Urgent and Emergency Care team and the Elective Care team whilst also remaining flexible and providing cross cover.


The post holder should be resilient and adaptable, working in a high paced team supporting ever changing priorities within a team that is supportive and everyone's views and values are important.

The successful applicant will be an integral part of the directorate in providing support to our programme teams and enable to smooth running of a variety of different workstreams.


Key Responsibilities will include:

Planning & Organising

Managing the electronic diary for the Manager and team, including arranging and changing appointments, prioritising these as appropriate.

Organising and planning events as directed, providing all necessary supporting in local materials.

Plan and co-ordinate appointments, including rearranging and prioritising as

Provide support to various meetings including organising meetings, booking rooms, and ensuring papers are ready and distributed for meetings

Organise travel arrangements for the wider team, booking rail and accommodation in accordance with policy.

Gather information and undertake enquires for the team and the wider group as and when is necessary.

Communication

Be the key point of contact for enquiries and advice for the team

Prepare agendas, take minutes, track and follow up on actions and distribute of notes of meetings.


Working together with other administrators/PA's across the organisations to provide an effective network of communication including dealing with visitors and being flexible to cover other administrators' general duties.


In April 2023, NHS England, NHS Digital, and Health Education England merged to create a new, single organisation to lead the NHS in England.

This new NHS England is designed to create a simpler, smaller, high performing, organisation that leads the NHS more effectively and is a better place to work.

Speaking with one voice to the service.

The new NHS England board have set out the top-level purpose for the new organisation to lead the NHS in England to deliver high-quality services for all, which will inform the detailed design work and we will achieve this purpose by:
Enabling local systems and providers to improve the health of their people and patients and reduce health inequalities.

Making the NHS a great place to work, where our people can make a difference and achieve their potential.

Working collaboratively to ensure our healthcare workforce has the right knowledge, skills, values and behaviours to deliver accessible, compassionate care

Optimising the use of digital technology, research, and innovation

Delivering value for money.


Colleagues with a contractual office base are expected to spend, on average, at least 40% of their time working in-person.

You can find further details about the job, in the attached Job Description and other supporting documents.