Senior Benefits Technical Officer X2 R-2126

1 week ago


London, Greater London, United Kingdom tower Hamlets Full time
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Senior Benefits Technical Officer X2:
We have recently created two new Senior Technical officer posts to work in the Housing Benefit section.


The post will be responsible for the Technical Team and maintaining the integrity and availability of the Housing Benefit computer systems - NEC Benefits and Civica 360 (Comino).

- lead on the development and implementation of a Systems and Development strategy plan, advising the Benefit Management Team to drive performance into the top quartile during the next 3-5 years and strengthening the delivery of the long-term service strategy for the Revenues and Benefits Service.

  • To research new initiatives, formulate policy and deliver business and process improvement programmes related to the use of new technology.
  • Lead the Team through testing and implementing any new releases and upgrades to the systems. and
  • To project manage any changes to the Benefits ICT systems.


Tower Hamlets vision for our borough is that: people are aspirational, independent and have equal access to opportunities; we are a borough that our residents are proud of and love to live in; and we are a dynamic, outcomes-based council using digital innovation and partnership working to respond to the changing needs of our borough.

We want people who aspire to our TOWER values:
Together; Open; Willing; Excellent; Respect.


Tower Hamlets has a zero-tolerance approach to, and works to eradicate, all forms of discrimination on the basis of race, sex, disability, age, religion or belief, sexual orientation, gender reassignment, marital status, status as a civil partner, gender, gender identity, gender expression, pregnancy and maternity and looks to employ a diverse workforce representative of those groups.

We recognise that people can also be disadvantaged by their social and economic circumstances, so we will work to eliminate discrimination and disadvantage caused by social class.

We welcome applicants interested in flexible working arrangements and also applicants who live in the borough.

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