Cashier
2 weeks ago
Cashier - St Brelade's Branch
Some careers shine brighter than others.
If you're looking for a career that will help you stand out, join HSBC and fulfil your potential.
Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards thatwill take you further.
As an HSBC employee Channel Islands and Isle of Man (CIIOM) you will have access to tailored professional development opportunities and a competitive pay and benefits package.
This includes private healthcare for all employees, enhanced parental and adoptionpay and support when you return to work, and a non-contributory pension scheme with a generous employer contribution.
We are currently seeking an experienced individual to join this team in the role ofCashier
A branch based customer facing role providing the first point of contact for HSBC customers, responsible for providing a high quality, personalised, friendly, efficient and customer-driven service by pro-actively identifying and addressing customer needs.
Primary responsibility is to provide high quality service to our customer base by handling cash withdrawals and deposits, whilst delivering a consistently excellent customer experience.
In this role, you will:
- Deliver an exceptional customer service experience
- Ensure accurate cashiering activities.
- Help customers to understand how they can flexibly use HSBC services through Internet Banking, phone Banking & Selfservice points, to meet their varying needs.
- Build rapport with customers whilst accurately and promptly resolve queries
- Gain comprehensive knowledge of the Bank's full range of products and services to enable you to connect the customer to the best possible service.
- Work collaboratively with colleagues to ensure every need of the customer can be met within the wider branch team.
Qualifications - External
To be successful in this role you should meet the following requirements:
- Have a passion for continuously delivering a superior customer service.
- Pride yourself in consistently delivering a personalised, friendly and efficient service at all times.
- Uphold high standards of quality ensuring accuracy.
- Previous experience working in a customer focused environment
- Demonstrate strong communication skills which will enable you to engage in effective conversations with customers to build strong professional rapport
You'll achieve more when you join HSBC.
We want everyone to be able to fulfill their potential which is why we provide a range of flexible working arrangements and family friendly policies.
Recruitment Helpdesk:
Telephone:
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