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Haematology Support Secretary
3 months ago
Use of Microsoft Office packages
Medical audio typing
Dealing with patients and medical staff via telephone and in person
Making appointments internally and via the e-RS system
Administrative duties
The post holder will be required to work as part of a team providing cross cover during periods of staff absence.
Making appointments internally and via the e-RS system
The post holder will be required to work as part of a team providing cross cover during periods of staff absence
About the trust:
Blackpool Teaching Hospitals NHS Foundation Trust is situated on the west coast of Lancashire,and offers a full range of district hospital services and community health services to a population of 1.6 million in Lancashire and South Cumbria.
The Trust provides a comprehensive range of acute hospital services to 440,000 residents of Blackpool, Fylde & Wyre and North Lancashire, as well as specialist tertiary care for Cardiac and Haematology services across the wider region.
The Trust houses a state of the art Simulation & Skills Facility that provides training for all grades of staff to improve the safety and quality of the service that we offer our patients.
We run a portfolio of in-house courses that can be accessed by all staff to enhance their professional development needs.
The training is supported by the use of modern equipment including part task trainers for such skills as venepuncture and full body manikins for the practice of emergency drills.
GENERAL REQUIREMENTS
Quality
The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.
Each member of staff is required to ensure that:
Their work is discharged correctly first time on each occasion.
The patient and customer is always put first.
Staff practice team-work every day.
That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective.
Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post.
Health and Safety
Each member of the Trust's staff is responsible for ensuring that they carry out the duties of their post in accordance with all appropriate Health and Safety legislation, guidance and procedures and that they do not, by any act or omission on their part, create a threat to the Health and Safety of any other person.
Each member of the Trust's staff is responsible for ensuring that any external interest they have does not conflict with the duties of their post and that they must disclose the external interest if this is likely to occur or if they are in doubt about a possible conflict of interest.
Each member of the Trust's staff has a statutory obligation to attend a Fire Lecture each year. It is the responsibility of each member of staff to ensure that they comply with this legal requirement
Flexibility
Job descriptions are intended to act as a flexible guide to the duties of a post and therefore will require revision in consultation with the post holder to reflect the changing requirements of every post so as to enable the Trust to achieve its Corporate goals and objectives.
GENERAL REQUIREMENTS
Quality
The achievement of quality objectives is set within a Hospital Wide Quality Assurance Framework, which requires each member of staff to participate and ensure quality is assured in each aspect of their work.
Each member of staff is required to ensure that:
Their work is discharged correctly first time on each occasion.
The patient and customer is always put first.
Staff practice team-work every day.
That in all things, the patient/customer requirements are met and all staff contribute fully to achieving the Trust Corporate goals and objective.
Each member of the Trust's staff is responsible for ensuring the confidentiality of any information relating to patients and to comply with all the requirements of the Data Protection Act while carrying out the duties of the post.
