Customer Service Administrator

2 weeks ago


Cardiff, Cardiff, United Kingdom Sanderson Recruitment Plc Full time
Veygo is a dynamic and innovative company providing flexible insurance solutions tailored to the needs of our customers. We pride ourselves on delivering exceptional customer service and are seeking a dedicated individual to join our team.

Key Responsibilities:

  • Handle administrative tasks for the Customer Service team
  • Amending information on customers' accounts as per their requests.
  • Cancelling policies and processing refunds as necessary.
  • Updating customer records accurately and efficiently.
  • Collaborate with team members to ensure seamless customer service delivery.

Requirements:

  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy in data entry.
  • Ability to multitask and prioritise tasks effectively.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
  • Positive attitude and willingness to learn and adapt in a fastpaced environment.
  • Ability to work independently as well as part of a team.

Benefits:

  • Competitive salary based on experience.
  • Opportunities for permanent employment
  • Comprehensive training provided.


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