Niq Client Business Partner Retail

1 week ago


Oxford, Oxfordshire, United Kingdom NielsenIQ Full time

Job Description:


This role of the
NIQ Client Business Partner needs to motivate and drive a successful account team at one of the UK biggest retailers.

This is achieved by being the figure head of our high performing team and ensuring NIQ deliver best in class data, reporting and insights leading to improved client satisfaction and secured ongoing revenue opportunities.


Objectives and Responsibilities:

  • Represent NIQ as commercial and analytical lead with this strategic Client, based on a solid knowledge of the different market analytical services (CPS and RMS, CI, analytics)
  • Working with senior client stakeholders to build a longterm relationship by delivering critical insight and support within current contract and building strong network as trusted advisor within retailer's insight team and beyond.
  • Drive to the Client satisfaction (NPS) by leading the NIQ Customer Success team including account planning, insight project management, analytical process review and team development.
  • Be the voice of the Client to ensure key solutions are pitched appropriately into retailer teams, including supporting Go to Market Strategy and pitch activities.
  • Lead a team of 10+ associates with recruitment and performance reviews to ensure engagement and create a strong team environment. Manage workload and priorities to effectively meet client needs and enable a good work/life balance for the team
  • Consult with clients regarding their goals and objectives as well as leading Customer Success through RFP Process and act as be escalation point for issues
  • Be seen as a thought leader by understanding industry trends, retailer news, competition, and opportunities of NIQ

Qualifications

  • You have a proven track record in building and establishing collaborative and valuable relationships
  • You have a client driven attitude and strong experience in working as an experienced consultant for senior stakeholders at large clients (ideally Retailers)
  • You are a confident team leader who knows how to motivate and organise an analytical team to get the best out of the data and projects.
  • You like to work closely with your clients including regular onsites.
  • You have a strong commercial capability and can create and deliver a successful account plan including creating opportunities to position and sell enhanced capabilities.
Additional Information

About NIQ
NIQ, the world's leading consumer intelligence company, reveals new pathways to growth for retailers and consumer goods manufacturers.

With operations in more than 100 countries, NIQ delivers the most complete and clear understanding of consumer buying behavior through an advanced business intelligence platform with integrated predictive analytics.

NIQ delivers the Full View.

Want to keep up with the latest updates on our business and #LifeAtNIQ? Follow us on: LinkedIn | Instagram | Twitter | Facebook

Our commitment to Diversity, Equity, and Inclusion


We are proud to be an Equal Opportunity/Affirmative Action-Employer, making decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, marital status, protected veteran status or any other protected class.

Our global non-discrimination policy covers these protected classes in every market in which we do business worldwide.

  • NIQ or any of our subsidiaries will never ask you for money at any point of the recruitment or onboarding process._

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