Assistant Caseworker

2 weeks ago

Birmingham, Birmingham, United Kingdom Gambling Commission Full time

Assistant Caseworker:

Job Ref

ENF7

Location

Birmingham

Function

Enforcement

Salary

£29,543

Status

Full Time

Type

Fixed Term Contract

Job Description - Assistant Investigator docx

More details:

Assistant Casework Investigator

Birmingham, West Midlands

This role is to support investigators on complex criminal and regulatory cases.

You will be part of an investigation team and work closely with members of the Enforcement and Intelligence Programme of the Gambling Commission.

You will also work closely with members of the National Lottery and Legal teams.


You will need to be a highly organised individual with the ability to multitask and manage your own workload whilst working to deadlines.

You will be able to quickly adapt and prioritise given the varied workload. You will need to have excellent communication skills, be a confident team player and have an eye for detail.

You will need to safeguard confidentiality as you will have access to highly confidential and sensitive information.

You will also be responsible for facilitating and supporting case teams in progressing multiple cases to the required standard and deadlines.


The Benefits:

  • Salary of circa £ 29,54
  • Civil service pension, with an employer contribution rate of 27%
  • Flexible working
  • Hybrid working, specific guidelines are to be agreed with line manager
  • 26 days' holiday, rising to 29 days after two years' service, with the option to buy up to five days extra annual leave

Key Responsibilities:

  • Coordinating and assisting in the delivery of regulatory and criminal cases.
  • Maintenance of equipment and logístical assistance.
  • Prepare files for regulatory panels, criminal cases and Commissioner steers.
  • Maintaining databases and case management tools.
  • Draft correspondence, reports and updates.
  • Attend meetings and interviews.
  • Collate, analyse and present information in line with the policies and procedures of the Commission.
  • Provide initial research into cases to the required evidential standard.
  • Build effective and collaborative working relationships across the Commission to ensure that targets and deadlines are met.
  • Any other tasks appropriate to your role.
Person Specification

Essential:

  • Experience of working in a dynamic environment providing support to multiple teams simultaneously.
  • Ability to learn quickly and to think laterally and anticipate responses or actions to ensure smooth workflow and follow up with colleagues.
  • Excellent written and verbal communication skills.
  • Work collaboratively when required but also able to progress allocated tasks with mínimal supervision.
  • Excellent planning and organisational skills with the ability to recognise and manage priorities.
  • Previous experience working to deadlines and targets.
  • Ability to work with individuals at all levels of the Commission.
  • Management of Case Management resources.
  • IT literate with a good working knowledge of Word, Excel, Outlook and using databases.

Desirable:

  • Working in an operational environment.
  • Good working knowledge of regulatory environments/operations.
  • Proven analytical skills with ability to summarise and communicate complex information and identify key points.
  • Previous experience working to tight deadlines and targets and managing a demanding administrative workload.

Our Ways of Working:
Outcome-focused: We put consumers at the heart of everything we do. We take responsibility for an issue and moving it forward. We deliver results through working collaboratively.

Reaching for ways to improve:
We encourage feedback and ideas. We are committed to continuous improvement and are open to trying different ways of working. We celebrate successes and take responsibility when things go wrong.

Respectful:
We recognise every colleague's contribution.

We give each other timely constructive feedback. We all encourage challenge.

Communicate well:
We are clear and concise. We listen and check our understanding. We explain the reasons for decisions.

Making this a great place to work: We all help to make the Commission a great place to work. We value and support each other.

We demonstrate a positive attitude.

About Us:


Set up under the Gambling Act 2005, the Gambling Commission is committed to safeguarding the public against any detrimental impact brought about by gambling.

We do this by keeping crime out, protecting children and vulnerable people and ensuring the commercial gambling industry is run fairly and openly.

We work with the legal system, the public health system, community groups and the industry itself to understand how we can protect the interests of as many people as possible, as effectively as possible.

The closing date for this role is Friday 31st May 2024.

PLEASE NOTE:
ensure you have the right to work in the UK before applying. We are unable to provide sponsorship for visas currently.

This vacancy is being advertised by Web recruit. The services advertised by W

  • Solicitor Caseworker

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Law Centres Full time

    Find your next opportunity at Law Centres Network or with one of our member Law Centres. Central England Law Centre (CELC) provides a vital service to clients across Coventry and Birmingham, providing support for all aspects of housing law through a team of dedicated solicitors, caseworkers, paralegals and support workers. This is an exciting opportunity...

  • Macmillan Welfare Benefits Caseworker

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Citizens Advice Birmingham Full time

    Job descriptionHours of Work: Full time 36.5 hours p.wAnnual Leave:25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 yearsContext of roleCitizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and SolihullWe are...

  • Macmillan Welfare Benefits Caseworker

    1 week ago

    Birmingham, Birmingham, United Kingdom Citizens Advice Birmingham Full time

    Hours of Work: Full time 36.5 hours p.wAnnual Leave: 25 days plus 8 bank holidays pro rata per annum from 1st January to 31st December. This rises to 30 days pro rata over the next 5 yearsContext of roleCitizens Advice Birmingham is partnered with Macmillan Cancer Support to deliver Welfare Benefit Advice across Birmingham and SolihullWe are looking for an...

  • Welfare Benefits Caseworker

    4 weeks ago

    Birmingham, Birmingham, United Kingdom Citizens Advice Birmingham Full time

    We have an exciting opportunity to join us in making a difference Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers. Are you an experienced adviser who has a strong background in the delivery of high-quality advice and a...

  • Casework Coordinator

    2 weeks ago

    Birmingham, Birmingham, United Kingdom British Red Cross Full time

    Location: West Midlands (Hybrid Working Pattern)Contract type: 1 Year Fixed-termHours: 35 hours per week per weekSalary: £24,819 Per AnnumThe Restoring Family Links service helps people look for family members, restore contact, reunite families, and seeks to clarify the fate of those who remain missing.You'll primarily be responsible for the coordination...

  • Welfare Benefits Caseworker

    1 week ago

    Birmingham, Birmingham, United Kingdom Citizens Advice Birmingham Full time

    We have an exciting opportunity to join us in making a difference Citizens Advice Birmingham has partnered with Alzheimer's Society to deliver Welfare Benefits Advice for people living with dementia. This includes those with the condition and their carers. Are you an experienced adviser who has a strong background in the delivery of high-quality advice and a...

  • Regulatory Caseworker

    2 weeks ago

    Birmingham, Birmingham, United Kingdom RSR Regulatory Full time

    RSR is a public safety & enterprise security recruitment specialist. We assist public safety employers find the right talent. We assist all employers when they want to source public safety and enterprise security skills and experience.RSR are currently working on behalf of our client based in Birmingham for a Regulatory Caseworker.This is a full time, fixed...

  • Resettlement Caseworker

    2 weeks ago

    Birmingham, Birmingham, United Kingdom The Refugee and Migrant Centre Ltd Full time

    Title: Resettlement CaseworkerReporting to: Resettlement CoordinatorsSalary: £22,500 to £25,500 (depending on experience)Hours: 35 hours per weekContract 18 months fixed term contractAbout usThe Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants...

  • Caseworker- OISC-regulated Level 1, 2 or 3

    2 weeks ago

    Birmingham, Birmingham, United Kingdom The Refugee & Migrant Centre Full time

    Job descriptionCaseworker Role (OISC Level 1, 2 and 3)About usThe Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.Our highly skilled and diverse staff team provide a broad range of services including...

  • Caseworker- OISC-regulated Level 1, 2 or 3

    4 weeks ago

    Birmingham, Birmingham, United Kingdom The Refugee & Migrant Centre Full time

    Job descriptionCaseworker Role (OISC Level 1, 2 and 3)About usThe Refugee and Migrant Centre (RMC) is an established, multi award winning charity that provides a safe, welcoming environment to thousands of refugees and migrants living in the Black Country and Birmingham.Our highly skilled and diverse staff team provide a broad range of services including...

  • HR Assistant FTC

    2 days ago

    Birmingham, Birmingham, United Kingdom Options for Care Full time

    Job Description HR Assistant FTC Location Birmingham : Options for Care is seeking a confident HR professional with experience in recruitment administration, employee lifecycle, ER casework. A team player who is flexible and friendly and enjoys helping people. We provide mental health recovery services in Birmingham and the West Midlands.The organisation...

  • Administrative Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Hays Specialist Recruitment Limited Full time

    FTC until June 2025 with possibility of extension. Charity based in Birmingham. Requires an ASAP startYour new companyYou will be working for a large worldwide charity with an exceptional reputation. You will be based in their Birmingham office as Administrative Assistant in a busy teamYour new roleAs Administrative Assistant you will provide high quality...

  • HR Advisor

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Sense Employees Full time

    About the RoleWe have an exciting opportunity for a self-motivated HR Advisor to join our small but busy and supportive team based at our centre Touchbase Pears, in Selly Oak, Birmingham. This role will also include hybrid working and travel to Sense locations.As a member of the People Partner and HR team, you will work with your designated People Partner in...

  • Assistant People Business Partner

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Independent Office for Police Conduct Full time

    Job Introduction As a completely independent organisation, the IOPC seek to uphold the rights of the public and investigate the most serious matters, including deaths following police contact, to promote learning and influence change in policing.Assistant Business Partners (APBPs) support the work of the People Business Partners (PBPs). The primary focus of...

  • ER Case Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom James Andrews Recruitment Solutions Ltd Full time

    We are currently partnering with a leading manufacturing organisation based in Birmingham, who are recruiting for an Employee Relations Case Manager to join their team on a permanent basis.The successful candidate must have previous experience working within manufacturing or a similar environment, and must be willing to travel to sites nationwide as...

  • HR Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Tilbury Douglas Full time

    The OpportunityIn this hybrid working role as an HR Assistant, you will be responsible for providing an accurate and efficient HR administration and advisory service with respect to all aspects of the employee lifecycle, including liaison with Payroll.The role will also be responsible for along with the maintenance of the HR data within the iTrent HR system,...

  • Complex Case Officer

    2 months ago

    Birmingham, Birmingham, United Kingdom AOE Full time

    This is an exciting opportunity to join Act on Energy working on a flagship project with Birmingham Community Healthcare NHS Foundation Trust. The Casework Officer role will provide vital support to vulnerable communities across the city, helping to create an integrated model of health care and support.The energy efficiency sector is experiencing significant...

  • People Manager

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Venn Group Full time

    Venn Group is currently recruiting for a People Manager for a Public Sector Organisation based in Birmingham. This is a temporary contract for 3 months initially, offering an hourly rate of £23.57 PAYE inclusive of Holiday Pay OR £26.82 via Umbrella.This is a full-time role with a hybrid working pattern.Duties:To support the People Management team in the...

  • Judicial Liaison Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Ministry of Justice Full time

    Judicial Liaison Assistant - Birmingham £21,775Birmingham:Regional Support UnitJob Title:Judicial Liaison AssistantMidlands - BirminghamPay Span or equivalent:AOBackgroundThe Tribunals Service and His Majesty's Court Service have been integrated into a single Agency, His Majesty's Courts and Tribunals Service from 1st April 2011. Bringing these two...

  • Operational / Business Support Assistant

    2 weeks ago

    Birmingham, Birmingham, United Kingdom Ministry of Justice Full time

    Operational / Business Support Assistant - Midlands £21,775Birmingham:BackgroundThe Tribunals Service and HM Court Service were integrated into a single Agency, HM Courts and Tribunals Service on 1st April 2011. Bringing these two organisations together has removed duplication in management functions and increased the efficiency of the administration, which...