Hotel Front Office Receptionist

2 weeks ago


Bingley, Bradford, United Kingdom Mercure Bradford Bankfield Full time

Job Ref:
INT16160

Branch:
Mercure Bradford Bankfield

Location:
Mercure Bradford Bankfield

Salary/Benefits:
£9.50 per hour

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Hotel shifts

Hours per week:37.5

Posted date:23/01/2023

Closing date:25/02/2023

Who are we?


Interstate Hotels and Resorts are part of a larger family called Aimbridge Hospitality with a combined total of 1400 hotels globally.

We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.

What is in it for you?

As part of the Aimbridge family, you will have access to a suite of benefits that include

  • Hotel discounts portfolio wide
  • Staff rates and up to 50% discount on food beverage and spa


Wagestream
  • Stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
  • 24/7 access to our employee assistance programme
  • Career and lifestyle breaks
  • Allowing you to take time off for key life events.


Volunteer days
  • Up to two days per year to support a charity of your choice
A day in the life of


As Receptionist, you will be the first and last point of contact for our guests, ensuring a smooth check in/out process for all.

Ensure the Front Office Manager is kept fully aware of any relevant feedback from guests and other departments. Maximise room occupancy and use up-selling techniques to promote hotel services and facilities. Comply with hotel security, fire regulations and all health and safety legislation.


Based in the Mercure Bradford you will be part of a family of passionate people who know that being the best doesn't always mean working around the clock.

What do we need from you?


To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards.

At Interstate we look for personality over experience, so it goes without saying that you will have bags of personality and a real flair for hospitality.

At Interstate, we recognise that people are the heart of our business.

As a Global leader, we are committed to representing our Global community and enabling everyone to Be Their Best Selves.


Mercure Bradford Bankfield ia a country house hotel, set in its own grounds and offers the ideal location for visiting Herriot, Bronte and Emmerdale country.

The hotel has 103 bedrooms, 12 conference rooms for up to 350 guests.

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