Edi & Custody Support Volunteer

2 weeks ago

York, York City, United Kingdom Humankind Charity Full time

About the Project

The Crossroads Diversion Scheme offers a trauma-informed scheme intended to address underlying causes of offending, by offering support to individuals that are at risk of entering the criminal justice system and first-time entrants.

Engagement with the Crossroads Scheme is on a voluntary basis. Each individual receives a tailored support package, the intensiveness of which will be responsive to their needs.

Each individual is allocated a key worker who will provide direct interventions, advocate and signpost into specialist agencies where necessary.


About the role

The volunteer will be working closely with Police, Liaison and Diversion Services, Substance Misuse Services, Probation, Prisons and any other appropriate partners and stakeholders within office based, community and in the local police station providing a custody presence.

This role is based in Harrogate and will involve travel to the office and local police stations.

  • Equality, diversity and inclusion (EDI) plays a huge role in ensuring we are properly supporting our service users, staff and everyone in contact with the service. Working Together' covers the many ways that Crossroads and Humankind teams up with the communities and people we support. We do this to find solutions, to share responsibilities, to make decisions, to learn, grow and to 'get things done' that will improve or enhance the service we deliver. Feedback and discussions with the people who access/ have accessed our services is key to achieving this.
    Details of the role / tasks
This role will help you to gain valuable experience in:

  • Working on your own initiative and with support
  • Team work
  • Adaptability
  • Communication skills
  • Problem solving
  • Selfconfidence

Tasks will include:

  • To provide a presence in custody in the local police stations and investigation hubs. The volunteer is there to explain the Crossroads service to police staff and potential clients.
  • Supporting people to completing identified consultations and surveys
  • Helping staff to take forward any ideas/actions discussed in meetings for improved EDI or working together activities
  • Planning out events and notable days coming up the in the calendar (e.g. mental health awareness day) for celebrating and promoting equality, diversity and inclusion for the everyone in contact with the Crossroads service
  • Promoting and encouraging people to be involved in Working Together Groups and activities.
  • To assist EDI and working together (service user involvement) Champions to create opportunities for people who use/have used our services to be involved in Working Together Activities.

Personal qualities

Skills we would like you to bring to the role:

  • Organised
  • Good IT skills
  • Confident and positive manner
  • Professional
  • Honest and committed
  • Good time keeping
  • Able to work as part of a team, on own initiative and to instruction
  • Nonjudgmental towards people who have lived experience
  • Some experience of working with vulnerable adults
  • An understanding of Humankind information is available on our website, and you can call a specific project to make enquires
  • A genuine interest in being part of the mission and vision of Humankind
  • Ability to maintain professional boundaries, adhere to Humankind policies, engage in supervision, and complete relevant training
  • Experience of working / volunteering with adults at risk / with support needs
  • Confident in lone working and/or speaking with public

What Volunteers can expect from us:

  • Regular supervision and support
  • Induction and access to online and face to face training
  • To learn and practice new skills within a teamwork setting
  • To feel part of a team and the wider Humankind organisation
  • Reasonable travel expenses reimbursed with proof of journey
  • Opportunities to progress and experience other areas of Humankind's work in the region

Humankind is an equal-opportunity employer.

If you feel that you would fit with our values & ethos, are passionate about supporting people, but maybe don't feel you have the experience required, talk to us about your transferrable skills.

For the right people, we can provide development to help you to realise your potential.-
Salary Period

  • Per Annum

Vacancy Salary Range

  • 0

DBS Requirement

  • Volunteer Enhanced

Driving licence required for role?

  • No

Applications Close Date

  • 25 Jun 2023

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