Technical Operative

2 weeks ago


Chipping Norton, Oxfordshire, United Kingdom Strongbyte Solutions Ltd ta VoCoVo Full time
Job Description

VoCoVo specializes in innovative communication solutions tailored for businesses, particularly in the retail sector. Our flagship products aim to create a connected store experience, enabling teams to collaborate effortlessly and reach their retail objectives.

With a user base exceeding 250,000 individuals across over 10,000 locations spanning 21 countries, and acknowledged as one of the top 100 best small-to-medium-sized businesses to work for, come aboard our journey.

Be part of our operations team responsible for customizing and configuring VoCoVo systems according to our clients' specific requirements. Ensure precise and efficient order dispatching to enhance the overall customer experience.

This position necessitates on-site presence from Monday to Friday at our office and warehouse in Shipton-Under-Wychwood OX7 6XU.

Requirements for Technical Operative

  • Sound knowledge of PC/MAC systems and Google Suite applications.
  • Outstanding communication and organizational abilities.
  • Demonstrated capacity to plan and prioritize effectively.
  • Attentive to detail.
  • Effective decision-making skills.
  • Adherence to safety protocols and practices.
  • Customer-centric mindset.
  • Tech-savvy with a quick learning curve for new systems and technologies.
  • Self-driven with a proactive work approach.
  • Collaborative team player with a positive demeanor.

Responsibilities as Technical Operative

  • Utilize scripts to program hardware for deployment.
  • Integrate configuration files to ensure suitability for intended use.
  • Supervise the remote preparation of hardware in third-party logistics (3PL) sites.
  • Collaborate closely with the development team on new software enhancements.
  • Oversee the implementation of software upgrades to current systems and strategize for new orders.
  • Handle portal information maintenance for existing systems.
  • Formulate fresh processes and procedures for configuration deployment.

Benefits

  • 25 Days Holiday + Bank Holidays (increases with tenure)
  • Option to Buy or Sell 5 days of holiday annually
  • Sick Pay - 8 weeks full pay, 4 weeks half pay
  • Life Assurance - (4 times basic pay)
  • Private Medical Insurance
  • Employee Assistance Programmes (EAP)
  • Cycle2Work Scheme
  • Electric Car Green Salary Sacrifice Scheme
  • Enhanced Maternity & Paternity Package
  • Child Care Scheme
  • Training & Development
  • Company Organized Events
  • Pension (Royal London Group) 5% Employer Contribution Matched
  • Apple MacBook, Wireless Magic Mouse and Keyboard, Monitor, and Headphones

Company Values

Embracing VoCoVo's 'VOICE' Values is crucial to us, shaping our collaborative and innovative environment.

  • VALUED
    Our Colleagues, Customers, and Stakeholders are esteemed; treated with respect, empathy, and operate with honesty and integrity
  • ONE TEAM
    A Collective effort for VoCoVo's prosperity and contentment
  • INNOVATION
    Continuous evolution of our products to address retailers' challenges globally
  • CUSTOMER FOCUSED
    Our customers adore VoCoVo in every aspect, finding every interaction seamless, and viewing us as vital to their operations
  • EMPOWERED
    Our team members are authorized to do what's right and make decisions without excessive bureaucracy

If you believe this could be the ideal role for you, proceed with your application.



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