Testing and Customer Support Engineer

1 week ago

London, Greater London, United Kingdom STRONG Group Full time

STRONG, a company within the SKYWORTH group, is one of the leading European providers of digital reception equipment, networking products, and televisions. Our products are marketed to major retailers across Europe. The brand's ambition is to offer every household the best possible technological comfort. With this goal in mind, STRONG offers high-performance and reliable products and services through a wide range of affordable, simple, and effective technological solutions.

Position Summary:

As the Home Networking Product Test Engineer, you will be responsible for ensuring the quality and performance of our networking products through comprehensive testing and analysis. You will play a critical role in testing and validation of various devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and routers. Additionally, this position will entail handling support emails from end-users, providing timely and effective responses to address their inquiries and technical issues.The ideal candidate will possess a deep understanding of networking technologies, protocols, and standards, with a focus on wireless (WiFi) and cellular (4G/5G) technologies.

Responsibilities:

  • Develop and execute detailed test plans and test cases to validate the functionality, performance, and interoperability of home networking products.
  • Conduct hands-on testing of networking devices across different environments and scenarios to identify and troubleshoot issues related to connectivity, performance, and compatibility.
  • Configure and maintain test environments, including network infrastructure, equipment, and software, to support ongoing testing activities. Utilize network testing tools and equipment to analyze network traffic and measure performance metrics. Develop and maintain automated test scripts and frameworks to streamline testing processes and improve efficiency.
  • Collaborate closely with cross-functional teams, including product management, and software engineering to communicate test results, prioritize issues, and drive resolution.
  • Respond to support emails from end-users in a timely and professional manner, providing technical assistance and troubleshooting guidance to resolve their product and networking issues effectively.
  • Stay informed about industry trends, emerging technologies, and advancements in networking standards to ensure our products meet the latest requirements and specifications.

Qualification:

  • Bachelor's degree in Electrical Engineering, Computer Science, or a related field (or equivalent work experience).
  • Proven experience in product testing, and hands-on experience with configuring and testing a variety of networking devices, including 4G and 5G mobile routers, WiFi mesh systems, powerline adapters, WiFi repeaters, and traditional routers.
  • Extensive knowledge of wireless networking technologies and standards, including IEEE protocols (a/b/g/n/ac/ax/be), WiFi security protocols (WPA/WPA2/WPA3), WPS, and advanced features like Easy Mesh, beamforming and MU-MIMO.
  • In-depth understanding of OSI model layers, network topologies, Internet Protocol (IP) networking, including IP addressing, subnetting, routing protocols and common IP services like DHCP, DNS, and NAT. Familiarity with network security principles, including authentication, encryption, access control, as well as experience in configuring and testing network security features such as firewalls, VPNs, and content filtering.
  • Proficient in testing methodologies and tools specific to networking, such as packet analyzers (e.g., Wireshark), and network performance measurement tools (e.g., Iperf).
  • Strong analytical and problem-solving skills, with the ability to troubleshoot complex technical issues.
  • Excellent communication skills, with the ability to effectively collaborate with cross-functional teams and end-users.
  • Detail-oriented mindset with a commitment to delivering high-quality results.
  • A varied and challenging task in a well-coordinated team in an international environment
  • work and life balance: flexible work hours and the option to work remotely
  • Annual bonus awarded based on company and individual performance

please send your CV to email: -

Send me alerts about jobs like this.

Please enter your email address to continue setting up an email alert for similar jobs to this one. By entering your email address and clicking apply you will sign up to Jobs4 and agree to our terms and conditions .

#J-18808-Ljbffr

  • Lead Engineer

    1 week ago

    London, Greater London, United Kingdom Lead Engineer – 5G RAN Testing Full time

    Responsibilities: • Responsible for development product, which includes System-validation, feature validation and performance analysis, customer review sessions for LTE/5G and ORAN products focusing on Air interface, E2E performance, and Call Processing with excellent understanding of HW-SW architecture. • Strong Knowledge of 5GNR & O-RAN with clear...

  • Junior Test Engineer

    1 week ago

    London, Greater London, United Kingdom 2i Testing Full time

    Location: Edinburgh / Glasgow / Manchester / London (hybrid)Role type: PermanentHours: 35 hours per weekWho are 2i?We are a leading software testing and quality assurance consultancy. Since our inception in 2005, we have matured into a thought-leading business that can, and does, support organisations of any sector or size. We have over 200 colleagues across...

  • Junior Test Engineer

    3 weeks ago

    London, Greater London, United Kingdom 2i Testing Full time

    Location: Edinburgh / Glasgow / Manchester / London (hybrid)Role type: PermanentHours: 35 hours per weekWho are 2i?We are a leading software testing and quality assurance consultancy. Since our inception in 2005, we have matured into a thought-leading business that can, and does, support organisations of any sector or size. We have over 200 colleagues across...

  • Testing and Customer Support Engineer

    1 week ago

    London, Greater London, United Kingdom STRONG Group Full time

    Job DescriptionSTRONG, a company within the SKYWORTH group, is one of the leading European providers of digital reception equipment, networking products, and televisions. Our products are marketed to major retailers across Europe. The brand's ambition is to offer every household the best possible technological comfort. With this goal in mind, STRONG offers...

  • Engineer - Software PLC

    1 week ago

    London, Greater London, United Kingdom The Engineer Full time

    Compensation: Competitive plus Additional Benefits Role Type: Full time / Permanent You'll perform all Control, Instrumentation & Electrical (CI&E) tasks in support of winning and delivering large scale process-engineering themed projects for our key customers, ensuring that the business maintains its position as the world leader in the delivery of marine...

  • Automation Test Engineer

    7 days ago

    London, Greater London, United Kingdom Hurren and Hope Full time

    Job Title: Automation Test Engineer - Python (Remote First - UK Based)Company: Cyber Security Scale-upYou've stumbled upon a fantastic opportunity to join the Core Engine team, responsible for the main platform supporting all the products of this Cyber Security scale-up.If you're an experienced Automation Test Engineer, this role is your chance to advocate...

  • Electronics Development Engineer

    1 week ago

    London, Greater London, United Kingdom The Engineer Full time £51,196 - £55,571

    The starting salary is £51,196, rising to £55,571, which includes allowances totalling £2,841. The salary is broken down as £48,355 basic salary, which will increase annually until you reach the top of the scale £52,730. Plus, a location allowance of £1,841 and a non-pensionable allowance of £1,000. Location: Southwark, London We can't disclose...

  • Test Lead

    1 week ago

    London, Greater London, United Kingdom Eurofins UK Edge Testing Solutions Full time

    Company DescriptionTest leads - Data WarehousingOpportunities for experienced Test Leads who have specialist skills and knowledge within data warehousing. In these roles you will be working as skilled test consultants to deliver world class software testing solutions to our Client Located in Gatwick. These role's will require 2/3 days on site per week at...

  • Service / Breakdown Engineer

    1 week ago

    London, Greater London, United Kingdom The Engineer Full time

    With over 30 years' experience, Everflame Heating Ltd provide both commercial and domestic utility services, covering all heating requirements. We are looking for an experienced Service / Breakdown Engineer to join our fantastic team. The Role: Working in and around London area. (All north of the river) All work pre booked appointments in residential...

  • Test Engineer

    1 week ago

    London, Greater London, United Kingdom Quartzelec Limited Full time

    Job Title: Test Engineer Office Location: Rugby Business Area: Rotating Machines Who we are... Quartzelec is an independent, multi-disciplined service provider that employs over 600 people in the UK and overseas with a turnover in excess of 77 million. We support the industrial, infrastructure, commercial and service sectors with a unique range of...

  • Test Engineer

    1 week ago

    London, Greater London, United Kingdom Quartzelec Limited Full time

    Job Title:Test EngineernOffice Location:RugbynBusiness Area:Rotating MachinesWho we are...nQuartzelec is an independent, multi-disciplined service provider that employs over 600 people in the UK and overseas with a turnover in excess of 77 million.We support the industrial, infrastructure, commercial and service sectors with a unique range of contracting and...

  • Automation Test Engineer with Python

    1 week ago

    London, Greater London, United Kingdom Hurren and Hope Full time

    Automation Test Engineer at Cyber Security Scale-upLocation: Remote First (UK Based) / LondonSalary: £60,000 to £75,000We are looking for an Automation Test Engineer to join our team. This is an exciting opportunity for someone experienced to influence the adoption of automation testing and a Shift-left testing Approach.As the Automation Test Engineer,...

  • HIU Service Engineer

    1 week ago

    London, Greater London, United Kingdom The Engineer Full time

    HIU Service Engineer / Plumbing and Heating Engineer As a HIU Service Engineer, you will be required to service and repair various types of HIUs. This includes the commissioning of heating circuits, setting up Domestic Hot Water for resident use, application of efficiency settings and the ability to carry out first time repairs. At Elevate, our core values...

  • Test Engineering Manager

    1 week ago

    London, Greater London, United Kingdom Holt Recruitment Full time

    Rate: £ £60000 per annum, Benefits: Hybrid and flexible working, and more Type: Permanent Holt Executive are seeking an experienced Test Engineering Manager to join a leading design and manufacturing business in West Sussex. The Test Engineering Manager will be responsible for the creation of factory acceptance, first article inspections, test...

  • Test Engineer

    1 week ago

    London, Greater London, United Kingdom Premea Full time

    Our premium brand Automotive client is currently recruiting for the following role: Test Engineer Automotive Prototypes - 22/hr (Inside IR35) - Warwickshire (hybrid potential) - 12 Months (potential for yearly renewal)Division :Body Engineering Position Description : The Body Test Operations (BTO) team plan and manage the physical prototype test...

  • Test Engineer

    1 week ago

    London, Greater London, United Kingdom Intertek Group Plc Full time

    As a Senior Test Engineer – Medical Laboratory, your key purpose is to is to complete electrical safety evaluations on medical, industrial and IT equipment for Intertek's global client base. Intertek's Electrical business line applies more than 100 years of product testing expertise to help clients meet safety quickly and efficiently, performance,...

  • Manager test engineer

    1 week ago

    London, Greater London, United Kingdom Flusso Ltd Full time

    The purpose of this role is increase the Test Engineering group's capability and capacity to: # Specify, design and build systems for testing Flusso gas and flow sensor solutions, with respect to performance targets, under specified operating conditions – such as supply voltage, temperature, pressure and humidity. # Develop test software, database...

  • Job Template Test

    7 days ago

    London, Greater London, United Kingdom Testing Team Full time

    Job Introduction Knowing your customers and serving them with passion and pride; giving great natural service. Passionate and knowledgeable about the products and services within my store. Working across the store in our service, picking and replenishment areas where required. Putting into practice the training you have received, so we all work safely,...

  • Data & Test Engineer

    1 week ago

    London, Greater London, United Kingdom oilandgas Full time

    The Advanced Electricification Testing team supports the business in electric vehicle & data centre related related products primarily in the differentiation of our BPs offer to customers. The Engineer will set up and conduct tests using immersion cooled data centre hardware, develop test methods and conduct experimental tests to evaluatate data centre...

  • Senior Test Engineer

    1 week ago

    London, Greater London, United Kingdom Company: Full time

    Find jobs in the automotive retail industry Elevation Recruitment Group are working alongside a manufacturer based in Sherburn to recruit a Senior Engineer to join their team.Our client is looking for a Senior Engineer who possesses a can-do attitude, the ability to work independently and excellent technical capabilities to generate and present technical...