Security Guard Rcj

2 weeks ago

London, Greater London, United Kingdom HM Courts and Tribunals Service Full time

Details:

Reference number:

Salary:

- £23,000
Job grade:

  • Administrative Assistant
  • AA
    Contract type:
  • Permanent
    Type of role:
  • Operational Delivery
    Working pattern:
  • Fulltime
    Number of jobs available:
  • 11Contents
Location

About the job

Benefits:

Things you need to know

Location

  • This position is based at RCJ London, WC2A 2LLAbout the job

Job summary:

  • Please refer to Job Description
    Job description:

HM Courts and Tribunals Service

Directorate:
Operations

Job Title:
Security Guard RCJ

Location:
Royal Courts of Justice, Strand, London, WC2A 2LL

Duration:
Permanent (11 Posts)

Pay Span or equivalent:
AA

Salary:
London (within M25): £23,000

  • These positions are available for existing civil servants on level transfer or promotion. Secondments and loans will be considered on an individual basis._

Background:


HM Courts and Tribunals Service has embarked on a reform programme that will include significant estates modernisation and greater use of digital solutions and will provide much improved services for service users.

Our vision is to have an efficient and effective courts and tribunals system which enables the rule of law to be upheld and provides access to justice for all.


Significant investment has been made by HM Treasury to allow HMCTS to provide a more accessible system which is modern and responsive, treats those who use our service with dignity and respect, and which provides better value for money for the taxpayer.

Key to implementing the reform programme will be close collaboration with the judiciary, and effective staff engagement.

Maintaining a positive and lasting connection between HMCTS management and its staff at this time of such significant change will be critical to success.

An effective courts and tribunals service is fundamental to our democracy, underpinning the rule of law.

This is an important opportunity to work in a leadership role that will support and enable this major transformation programme designed not just to give our courts and tribunals a sustainable and affordable future, but to improve further the delivery of justice.

Our service is currently largely organised regionally, and delivered locally, through a large number of courts and tribunal venues.

As the reform programme progresses, we will increasingly deliver our services nationally through customer service centres, with local venues continuing to be used for hearings.

The Royal Courts of Justice will continue to be a flagship hearing centre, with improved courtroom utilisation and modernised and reformed digital case management and e-filing services, and digital working in court.


Overview:

This role is part of the Operational Delivery Profession.

Operational delivery professionals are the outward face of government, providing essential services to the public in a variety of roles.

They work in many different departments and agencies across the breadth of the UK, delivering service to customers in

  • Facetoface roles in HMCTS for example a court usher
  • Contact Centre roles in HMCTS for example call centre advisers
  • Processing roles in HMCTS for example Staff at the County Courts Money-Claims Centre and Courts and Tribunal Administration
Being part of the operational delivery profession means belonging to a cross-government community of people.

This will offer you access to information on professional standards, skills development and qualifications to help you continue to improve your development and performance and expand your career options.


The Key Purpose of the Role:

Security's role is to maintain a safe working environment at the Royal Courts of Justice (RCJ), which is a part of the High Court, comprising just over 100 courts, 79 located in the main Strand building and 31 in the Rolls Building close by.


The cases heard at the RCJ are some of the most high-profile ones in England and Wales, reflected in the occupiers including our most senior Judiciary.

There is a high degree of liaison with resident and visiting Judiciary.

In addition, there are close to 1,000 members of staff. Hundreds of members of the public and the legal professions use our facilities every day.

Teams of security personnel provide a presence 24 hours a day, 365 days a year. A security presence is also required at the ceremonial and private functions held here in the evenings and weekends. The core times for this role are 9:00am - 17:00pm.

It must be noted that security work can be physically demanding.

Security members will receive the appropriate training to support them in this role, including a 2-day external course for a Court Security Officer (CSO) The Courts Act 2003.

Additionally, local training will be provided including the assignment of a mentor as part of the induction process.

The current high standard of customer service must be maintained and improved upon if possible, all members of the Security team, as front

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