Senior Account Manager

1 week ago


London, Greater London, United Kingdom Make Agency Full time

Make Agency is a thriving digital agency located in East London. We are currently seeking a new Senior Account Manager to join our Marketing team.

You will become part of a dedicated team, collaborating on a diverse client portfolio with various needs and objectives, ensuring successful digital marketing initiatives on a monthly basis.

We are in search of an individual who is truly passionate about the industry and possesses a solid skill set focused on consultation. As a Senior Account Manager, having a background in marketing agencies is crucial. Your expertise in managing relationships, overseeing delivery, advising clients, and steering their brands towards achieving business objectives is paramount.

You should have a comprehensive understanding of paid and owned media, creative strategy, CRM, and content. Your ability to brief the account management team effectively to ensure top-notch quality and client satisfaction is essential.

Key Requirements:

  • Proven track record in a digital marketing agency
  • Comprehensive knowledge of digital marketing (owned, earned, paid)
  • Experience with tighter marketing budgets
  • Apt at providing strategic guidance to clients
  • Proficiency in interpreting data for actionable insights
  • Expertise in campaign management and delivery
  • Stay updated on trends, advancements, and new technologies

Key attributes and responsibilities:

  • Create and implement strategic account plans based on insights
  • In-depth comprehension of your client's industry, business, and competitors
  • Promote innovation within your accounts
  • Establish appropriate KPIs for measuring success
  • Detail-oriented and focused on processes
  • Excellent time and project management abilities
  • Commercially minded, ensuring efficiency, profitability, and seizing growth opportunities
  • Develop and maintain client relationships up to senior levels
  • Foster client satisfaction and surpass expectations
  • Skilled at problem-solving to meet deadlines
  • Foresee and tackle emerging account issues
  • Delegate tasks effectively within the team
  • Ensure accurate reporting to showcase the value delivered to clients
  • Contribute to new business endeavors through research and pitches
  • Action-oriented and efficient
  • Ready to assist in project delivery when needed

Salary / Bonus

  • Salary ranging from £40,000 to £45,000 based on expertise
  • Discretionary annual bonus
  • Cycle to Work scheme
  • Office with breakfast and healthy snacks
  • Monthly wellbeing allowance

Learning & Development

  • Engage in Lunch & Learn sessions

Time off

  • 26 days of annual leave plus bank holidays
  • Enhanced parental leave

How we operate

  • Hybrid flexible work model
  • Option to work remotely for a month each year

We are committed to diversity and encourage applications from individuals of all backgrounds, regardless of race, gender, disability, religion, sexual orientation, or age.

Keen on this opportunity? Send us your CV along with a brief cover email.

Mollie's has been collaborating with Make Agency for the past 18 months, entrusting them with our digital marketing strategies encompassing web, social, creative, and paid advertising.

Our partnership with Make involved revamping our public and media website. The team has been fantastic to work with, accommodating last-minute requests and following a thorough design process. Make Agency comes highly recommended for any website requirements.



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