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Software Training Consultant
6 days ago
The main focus of this role is deliveringhigh level training and consultancy to their clients, supporting both their on-boarding and continued use of the specialist suite of accountancy software products.
The business is growing at a phenomenal rate, your success will be based upon the successful completion of paid for training and consultancy sessions online to clients, based on these sessions being sold by the sales team.
As part of this role, you'll also work in conjunction with the sales and data migration teams, running webinars and assisting with occasional pre-sales demonstrations.
A background / qualification in accountancy is a bonus.
- Work closely with other members of the business to deliver the annual sales team revenue numbers based on training and consultancy days sold and completed.
- Present and demonstrate advanced product features and benefits across training and consultancy sessions.
- Ensure customer satisfaction is maintained at a high level.
- Proactively source technical solutions required to address customer requirements, meeting their needs by putting them into practice during the session(s).
- Provide internal product knowledge to colleagues.
- Present training updates at monthly National Sales Team Meetings
- To deliver remote or onsite professional consultancy sessions to accounting practices and corporate clients.
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