Lgv Shift Supervisor

1 week ago

Erith, Greater London, United Kingdom Ocado Group Full time
**
About us

About the role


We are looking for proactive, energetic and enthusiastic LGV Shift Supervisors to work mixed Days and nights at our site in Erith; Kent.

This role will mean being responsible for supporting the management of the LGV operation in an efficient and professional manner ensuring all targets are met without loss in performance to the business, across a variety of shift patterns within the department management structure.

The role includes to monitor, oversee and organise shift operations, including fleet, facilities and people management.

To effectively communicate at both group and one-to-one level to all LGV drivers, shunters and banksmen, internal departments and outside service providers.

To work with the management team, taking a lead in representing the brand, inspiring and motivating the site team and engaging with them whilst at all times demonstrating the company culture and values.

To proactively support the management of the LGV drivers and LGV operation and ensure we are compliant with all of our obligations to the Traffic Commissioner.

To effectively support the LGV team ensuring all runs are completed in a timely manner, enabling the business as a whole to exceed the customer's expectations.

Undertake to support meetings following company disciplinary and grievance processes, enforcing site rules and ensure safe working practices are undertaken at all times.

To provide cover for the LGV Team Manager during breaks on a day to day basis, as well as providing sickness and holiday cover where necessary.


This role involves working 12 hour shifts on a "4 on and 4 off" rotational basis on mixed day and night shifts.

About you

  • You will need to have the ability to prioritise workload and respond to changing business needs
  • You will be calm, clear and focused. Especially when under pressure.
  • You will have the ability to motivate and manage LGV drivers and other weekly paid employees
  • Good Written verbal and written communication skills are essential, as is knowledge of Google sheets and Microsoft packages
  • You will manage issues as they arise on shift and use resources effectively to resolve issues quickly and effectively.
  • You will recognise and escalate any issue to a Team Manager, when needed.
  • You will have an adaptable communication styles to different situations.
  • You will be strategic and visionary. People and results are given equal priority.
  • Experience in a previous supervisor role in a similar field is highly desirable.

What do I get in return?

We're in it together, we are proud of what we do, we can be even better


Ocado is an equal opportunities employer and it takes its obligations under the Equality Act 2010 and Rehabilitation of Offenders Act 1974 very seriously.

We treat all our employees fairly and equally, regardless of their gender, sexual orientation, marital or civil partner status, gender reassignment, race, religion or belief, colour, nationality, ethnic or national origin, disability, age, pregnancy and maternity, trade union membership or offending background, or the fact that they are a part-time worker or a fixed-term employee.

Our employees and applicants for employment shall not be disadvantaged by any policies or conditions of service which cannot be justified as necessary for operational purposes.

***Closing date: Friday 24th November 2023. Due to the fast paced nature of our business, this vacancy may close sooner.

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