![Marshall Motor Group](https://media.trabajo.org/img/noimg.jpg)
Service Advisor
2 weeks ago
Role: Customer Service Advisor
Location: Jaguar Land Rover Ipswich
Hours: hours per week, including Saturday mornings on a rota basis
Salary: £competitive basic plus uncapped OTE
Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for servicing and popular retailers, as well as a purchase discount scheme
Bonus & Commission: Includes an uncapped OTE and Bonus Scheme
Who we are
Marshall Motor Group is one of the UK's largest car dealer groups representing 23 of the world's most popular and celebrated car, van, truck and motorbike manufacturers with 141 dealerships situated across 34 UK counties.
We are as passionate about our people as we are our customers. As part of the Constellation Automotive Group which includes webuyanycar, cinch and BCA, there are huge opportunities for you to find your place and build the career you want with us.
The role
As a Service Advisor, you play a vital role in the dealership, being the point of contact between the customers and our workshop. You will be based front of house in the showroom, so need to be passionate about helping customers. Full training is provided, so you don't need to have worked in a car dealership before. Your first couple of weeks will include our Marshall Customer Journey induction programme, shadowing opportunities and a buddy system, all designed to help you settle into your new role.
Who you are
Previous customer service experience is essential You will be passionate about the customer journey and giving a great customer experience You are comfortable working to deadlines and managing customer expectations with regular communication and updates You will have strong attention to detail and organised as you will manage your own customer base and workload Feel confident supporting with complex customer issues professionally and leaning on management for guidance where necessary Tech savvy, ideally having used CRM systems in the pastWhat you'll do
Establish and manage the customer relationship ahead of their booking, greeting them on arrival Supporting the customer's experience through their Marshall journey in a positive and proactive manner Act as an advocate for the business and the customer as the subject matter expert, supporting their decision making to achieve desirable outcomes Complete all administration duties linked to the customer in an accurate and sympathetic manner Proactively supporting the customer with future requirements Working as part of a team to drive outstanding customer service and retentionIf you would like to know more about this opportunity for a career at Marshall Motor Group, apply online and one of our recruitment specialists will be in touch.
Our policy is to employ the best qualified people and provide equal opportunity for the advancement of employees including promotion and training and not to discriminate against any person because of gender, race, ethnicity, age, sexual orientation, religion, belief, or disability.
-
Service Advisor
4 weeks ago
Cambridge, Cambridgeshire, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - Up To £30,000 + Bonus Location - Cambridge Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...
-
Service Advisor
1 month ago
Cambridge, Cambridgeshire, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - Up To £30,000 + Bonus Location - Cambridge Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop loading, whilst attending to all customer requirements to...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Auto Skills UK Full timeService Advisor Basic Salary - £30,000 + Bonus Location - Cambridge Benefits - Cycle to work scheme Company car Life insurance Are you an enthusiastic, team player, hard working Service Advisor looking for a new opportunity within a Car Dealership? Responsibilities of a Service Advisor Arranging Service Department bookings. Ensure efficient workshop...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom KPI People Ltd Full timeService Advisor - Aftersales TeamLocation: CambridgeSalary: £16.50 per hour, Weekly PayContract: Flexible Length, Full Time or Part TimeOur client, a bustling franchised main dealership in Cambridge, is seeking an experienced Service Advisor to join their team on a Temporary/Contract basis starting immediately.Key Points:Guaranteed 47.5 paid hours per...
-
Housing Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Service Care Solutions Full timeHousing Advisor Cambridge Temporary Full Time We are seeking an experienced and enthusiastic Housing Advisor to join our team in Cambridge on a full-time temporary ongoing basis, with an initial contract period of 3 months. The Assistant Housing Officer will be responsible for ensuring that cost effective, and value for money services are...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Jago Consultants Full timeAre you a driven, enthusiastic and motivated individual? Do you thrive in a fast-paced environment? Can you deliver world-class customer service? If the answer is yes to the above then we want to hear from you Our Dealership in Cambridge is looking to recruit a new Service Advisor. About the position The successful candidate for our Service Advisor...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJob titleService Advisor (Maternity Cover) - Audi - Taunton Job referenceREQ08390 Date posted17/04/2024 Application closing dateBlank LocationAudi Taunton SalaryBlank Contractual hours45 BasisFull time Job category/typeAftersales AttachmentsBlank Job description Customer Service Advisor (Maternity Cover) Location: Audi Taunton Hours: hours per week,...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Manpower Group (UK) Full time £35,000Group1 Cambridge is looking for a Service Advisor. Your role Here at Group 1 Automotive we are actively looking for enthusiastic individuals excited to join our ever-growing automotive family, and if you're as passionate about cars as we are then we'd love to welcome you to the team where you will be welcomed into a friendly team and be part of our...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeJob titleService Advisor Job referenceREQ09277 Date posted07/06/2024 Application closing dateBlank LocationNissan Divisional Roles SalaryCompetitive and with a bonus and OTE scheme in place Contractual hours BasisFull time Job category/typeAftersales AttachmentsBlank Job description Customer Service Advisor Location: Marshall Nissan Cambridge Hours:...
-
Apprentice Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Steven Eagell Toyota Cambridge Full timeApprentice Service AdvisorCambridgeWe have a fantastic opportunity for the right individual to develop a career within an industry with one of the highest global marketing spends and at a company representing the world's largest automotive brand.The Steven Eagell Group is an award-winning employer and Europe's largest Lexus and Toyota retailer, with 46...
-
Senior Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Holdings Full timeThe CompanyMarshall Motor Group is a multi-award winning company with strong values that put our people and customers at the heart of everything we do.Recently being recognised by Great Place to Work UK as one of the UK's Best Large Workplaces, we have approximately 4,000 colleagues and a turnover of over £2billion and we are still growing Benefits...
-
Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom 1st Choice Staff Recruitment Full timeHave you got a strong customer experience background and wanting to further develop your career?Our client in Cambridge is looking for a Service advisor to join their aftersales team.You will be responsible for:Making sure all records are up to date an acurate. Delivering excellent customer service. Ensuring you are a specialist in your area throughout...
-
Service Advisor Car Dealership
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Jago Consultants Full time £27,000Salary: Offering a very competitive salary package with an OTE circa £27K We are currently working with a main car dealership who are looking to recruit an experienced Service Advisor to join their growing team, Our client prides itself on delivering a consistently high standard of customer care at all time. As a Service Advisor you will ensure the...
-
Senior Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Holdings Full timeWe are currently recruiting for a Senior Service Advisor to join our Marshall Volvo dealership in Cambridge. You will be joining a supportive and very friendly team at Cambridge and will be supporting the Service Advisory team with any queries and escalations. This is a fantastic and exciting opportunity to be part of a prestige dealership and start your...
-
Customer Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom FMG Repair Services Full timeCustomer Service Advisor This is an exciting opportunity for an experienced Customer Service Advisor to join the UK's leading Accident and Collision Repair specialists in our increasingly busy site in Cambridge. As the first point of contact you'll speak to the customer, the Bodyshop and any third parties to make sure every customer has an excellent...
-
Customer Service Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Cambridge University Press Full time £24,300 - £30,600Job Title: Senior Customer Support Advisor Cambridge, Hybrid Contract: Permanent, Full-time, 35 Hrs Per Week We are pleased to offer this fantastic opportunity for someone with helpdesk experience to join us as Senior Customer Support Advisor (also known as Senior Helpdesk Analyst) where you will provide expert-level support to Cambridge Assessment English...
-
Service Advisor-1
1 week ago
Cambridge, Cambridgeshire, United Kingdom Marshall Group Full timeDue to an increase in workload an opportunity has opened up within our call centre for a Service Advisor, working under the guidance of the Call Centre Manager and Fleet Service Supervisors. The normal hours of work are a 4on/ 4off shift pattern working 6am - 6pm.The main aim of a fleet service advisor is to provide excellent customer service; to meet and...
-
Senior Service Advisor Volvo Cambridge
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Motor Group Full timeSenior Service Advisor Volvo Cambridge:Job descriptionSenior Customer Service AdvisorLocation: Volvo CambridgeHours: 47.5 hours per week, including Saturday mornings on a rota basisSalary: Basic plus OTE up to £38,000 (site dependent)Benefits: 25 days annual leave plus bank holidays, life assurance, pension scheme, wellbeing support, employee discount for...
-
Fleet Service Advisor-1
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Marshall Group Full timeDue to an uplift in work we are looking to expand and bolster our current call centre with 2x Fleet Service Advisors working Monday to Friday 6am3pm. Working under the guidance of the Call Centre Manager and Fleet Service Supervisors, the main aim of a fleet service advisor is to provide excellent customer service; to meet and exceed their customer's...
-
Patient Services Advisor
2 weeks ago
Cambridge, Cambridgeshire, United Kingdom Bourn Hall Fertility Center Full timeFUNCTION/AREA PATIENT SERVICESREPORTING TO LEAD PATIENT SERVICES ADMINISTRATOR/ADVISOR**PURPOSE OF THE ROLETo ensure that prospective patients are expertly supported and guided to the most appropriatetreatment options for their specific needs. Shared with other Patient Advisors, the team provide efficientand effective communication to provide exceptional...