Technical Support Site Engineer

7 days ago

Lewes, United Kingdom Personnel Selection Full time

Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes. This rile is not hybrid - when based in Lewes you will be working alongside the Sales, R&D and production staff to ensure total client satisfaction.

You will be responsible for all aspects of technical support for clients around the UK, This will include installations, repairs and understaking new site surveys and reviews and will require overnight stays away from home and a full UK driving license for occasional use of the company vehicle/van.

Duties

Activities here include answering technical questions and issues from customers via email, phone and Teams. Configuring equipment ready for installation, preparing customer media using Bespoke software and supporting other departments internally. You are likely to be working on several projects at any one time and involved in several aspects of a given project(s). This will range from physically installing Equipment onto vehicles, configuring DHCP servers, creating media templates for customers, assisting repairs and production with issues. Training will be provided as well as a company van with fuel card, tools, laptop, mobile phone and any required software.

You will report directly to the UK After Sales Manager. You are likely to work with Sales, R&D and Production staff as well as other members of the Technical Support team.

Requirements

***** PLEASE NOTE THAT THIS CLIENT IS AN ELECTRONICS MANUFACTURING BUSINESS, PLEASE READ THE JD FULLY BEFORE APPLYING ****


• To communicate with all staff in a courteous and clear manner.


• To be comfortable using Windows based machines


• Familiar with networking protocols, and serial protocols.


• To have an organised and methodical approach to tasks.


• To use own initiative and self-manage\prioritise own workload.


• Attend meetings in person and via Teams.


• To be punctual in attendance & complete tasks by agreed deadlines.


• Flexible approach to working hours.


• Tidy and organised work place, tools and equipment supplied are looked after and used Responsibly.


• Occasional overnight stays away from home required.


• To follow all company policies & procedures including quality, environment, H&S and in Staff handbook.

Tasks and Duties


• To carry out installations or retrofits of equipment at customer sites globally where required.


• To provide first line phone support on all products.


• To carry out site evaluations and suggest improvements to best resolve customer issues.


• To create databases and media content for customers and agents for Hanover on board equipment using in-house software.


• To supply training to customers on various software packages in person, over the phone, online or via email.

Essential Skills


• Experience with carrying out repairs on electrical, and electronic devices. Such as soldering, cable repairs, Molex crimping, etc.


• Full UK driving license or equivalent.


• Valid passport and able to travel globally as required.


• Computer literate with good a good understanding of Microsoft office packages and Windows OS.


• Excellent standards of verbal and written communication.

Desired Skills


• Knowledge and use of serial communication standards and protocols


• Previous knowledge, or experience with Linux would be highly beneficial.


• Experience of electrical and electronic system design (e.G. Circuit Diagrams, wiring).


• Previous experience in a technical support role dealing directly with the customer.


• Previous experience in public transport and/or manufacturing industries.

  • Technical Support Site Engineer

    1 month ago

    Lewes, United Kingdom Personnel Selection Full time

    Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes. This rile is not hybrid - when based in Lewes you will be working alongside...

  • Technical Support Site Engineer

    4 weeks ago

    Lewes, United Kingdom Personnel Selection Full time

    Our client is a world class manufacturing business with a large, modern manufacturing site in Lewes, this role will require the succesful candidate to work off-site in client premises throughout the UK, and when not on site with clients you will work from the Head Office in Lewes. This rile is not hybrid - when based in Lewes you will be working alongside...

  • Technical Support Field Engineer

    2 months ago

    Lewes, United Kingdom ACS Business Performance Ltd Full time

    The successful Technical Support Field Engineer will be attending various customer sites around the UK for installations, repairs, surveys, etc. This role involves; To carry out installations or retrofits of company equipment at customer sites globally where required. To provide first line phone support on all company products. To carry out site...

  • Technical Support Field Engineer

    1 month ago

    Lewes, United Kingdom ACS Business Performance Ltd Full time

    The successful Technical Support Field Engineer will be attending various customer sites around the UK for installations, repairs, surveys, etc.This role involves;To carry out installations or retrofits of company equipment at customer sites globally where required.To provide first line phone support on all company products.To carry out site evaluations and...

  • Technical Support Field Engineer

    2 months ago

    Lewes, United Kingdom ACS Business Performance Ltd Full time

    The successful Technical Support Field Engineer will be attending various customer sites around the UK for installations, repairs, surveys, etc.This role involves;To carry out installations or retrofits of company equipment at customer sites globally where required.To provide first line phone support on all company products.To carry out site evaluations and...

  • Technical Support Engineer

    2 months ago

    Lewes, United Kingdom Redline Group Ltd Full time

    An industry leader in the design of complex electronics are looking for a Technical Support Engineer. My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries.My East Sussex based client are easily commutable from Hastings, Worthing, Brighton, Newhaven, Lewes, Crawley,...

  • Technical Support Engineer

    2 months ago

    Lewes, United Kingdom Redline Group Ltd Full time

    An industry leader in the design of complex electronics are looking for a Technical Support Engineer. My client designs and manufactures a range of innovative imaging, instrumentation and wireless communication electronics for various industries.My East Sussex based client are easily commutable from Hastings, Worthing, Brighton, Newhaven, Lewes, Crawley,...

  • Electronics Technical Support Engineer

    1 month ago

    Lewes, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors. You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is...

  • Electronics Technical Support Engineer

    4 weeks ago

    Lewes, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors.You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.Projects...

  • Electronics Technical Support Engineer

    3 weeks ago

    Lewes, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors.You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.Projects...

  • Electronics Technical Support Engineer

    3 weeks ago

    Lewes, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors. You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential. ...

  • Electronics Technical Support Engineer

    4 weeks ago

    Lewes, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors. You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential. ...

  • Electronics Technical Support Engineer

    4 weeks ago

    Lewes, East Sussex, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors. You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential....

  • Electronics Technical Support Engineer

    1 week ago

    Lewes, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors.You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential.Projects...

  • Electronics Technical Support Engineer

    3 weeks ago

    Lewes, East Sussex, United Kingdom First Recruitment Services Full time

    A well established, market leading company who supply internationally are looking for a Technical Support Engineer from within the Electronics and Electrical sectors. You will be based from the Lewes office but will be attending various customer sites around the UK for installations, repairs and surveys so a full clean UK driving licence is essential....

  • Technical Support Field Engineer

    2 months ago

    Lewes, East Sussex, United Kingdom ACS Business Performance Ltd Full time

    The successful Technical Support Field Engineer will be attending various customer sites around the UK for installations, repairs, surveys, etc. This role involves; To carry out installations or retrofits of company equipment at customer sites globally where required. To provide first line phone support on all company products. To carry out site...

  • Technical Support Engineer Control Systems

    3 weeks ago

    Lewes, United Kingdom Ernest Gordon Recruitment Limited Full time

    **Technical Support Engineer (Control Systems)** **Lewes** **£50,000 + training + progression + excellent holiday + flexitime + hybrid** Are you from a Technical Support background, with experience of control systems, alarm systems or telecommunications, looking to advance your career with a global company operating in 16 countries around the world,...

  • Technical Sales Engineer

    4 weeks ago

    Lewes, United Kingdom Demob Job Ltd Full time

    Are you an ex-military engineer who is interested in a new career path in the field of export sales and marketing? My client is a leading designer and manufacturer of niche control systems with a prestigious client base operating globally. They are currently recruiting for aTechnical Sales Engineerto join their team at their site in Lewes, East Sussex. The...

  • Technical Sales Engineer

    3 weeks ago

    Lewes, United Kingdom Demob Job Ltd Full time

    Are you an ex-military engineer who is interested in a new career path in the field of export sales and marketing? My client is a leading designer and manufacturer of niche control systems with a prestigious client base operating globally. They are currently recruiting for aTechnical Sales Engineerto join their team at their site in Lewes, East Sussex. The...

  • Technical Sales Engineer

    3 weeks ago

    Lewes, United Kingdom Demob Job Ltd Full time

    Are you an ex-military engineer who is interested in a new career path in the field of export sales and marketing? My client is a leading designer and manufacturer of niche control systems with a prestigious client base operating globally. They are currently recruiting for a Technical Sales Engineer to join their team at their site in Lewes, East Sussex. The...