Specialist Podiatrist

Job Overview

A unique opportunity is now open for a professional individual with outstanding customer service skills to join the Emergency Department team at Leighton Hospital as a receptionist. The reception operates 24/7 with various shift patterns available:

• 8 am - 5 pm
• 8 am - 2 pm
• 2 pm - 5 pm
• 5 pm - 9 pm
• 5 pm - midnight
• 9 pm - 8 am

You will work on a 2-week rolling rota (week 1, week 2) for better personal time planning.

Main Duties of the Job

Prior experience in admin and clerical roles is beneficial, but exceptional customer service skills are essential. We need individuals who can thrive under pressure with precision. The primary responsibility is to welcome patients, book them in, maintain patient data flow, and ensure data quality and availability.

Excellent written and verbal communication, team collaboration, initiative, and prioritization skills are key for maintaining a professional and efficient service.

Working for Our Organization

Mid Cheshire Hospitals NHS Foundation Trust (MCHFT) delivers high-quality healthcare services to the people of Cheshire and beyond. The Trust oversees Leighton Hospital, Victoria Infirmary, and Elmhurst Intermediate Care Centre. Recognized for safety initiatives and workforce well-being programs, the Trust values and supports its staff for providing top-notch care.

Detailed Job Description and Main Responsibilities

• Provide an efficient and welcoming reception service at the Emergency Department
• Handle inquiries promptly and guide patients/relatives accordingly
• Maintain systems to ensure timely and accurate patient information according to quality standards

Person Specification

Experience

• Previous office experience
• Proficiency in computer skills, Microsoft Office

Skills

Essential Criteria

• Effective customer service skills
• Strong interpersonal skills

Desirable Criteria

• Ability to work in a team environment

Knowledge

Essential Criteria

• Awareness of confidentiality requirements

Employers must ensure employees' right to work in the UK. Specific visa requirements apply, and not all roles are eligible for sponsorship. Check eligibility on the official site.

Key Messages

• Please inform us of any adjustment needs during the recruitment process
• We support flexible working arrangements, so discuss your needs with us
• Correspondence will be sent to your registered email address
• Recruitment is based on Trust values and job description criteria
• Secondments considered for fixed-term roles with approval
• Appointments include a 6-month probation period

Employer Certification/Accreditation Badges

Applicant Requirements

This position involves contact with vulnerable individuals, requiring a Disclosure submission to the Disclosure and Barring Service.

Documents to Download

Further Details/Informal Visits Contact