Service Coordinator

2 weeks ago


Durham, Durham, United Kingdom DFP Services Ltd Full time

Job description

DFP Services provides reactive and maintenance solutions to our customers spreading across the North of England. Our customers range from some of the leading care home providers along with local NHS foundations, Councils, Police Constabulary's and Universities.

We have recently been nominated as one of the Fastest 50 growing companies in the region for the second year running and due to this success we are looking to add to our Durham office, this is an ideal position for somebody looking for an exciting and rewarding role.

You will be responsible for planning and organising the maintenance and reactive visits via our in house software JobWatch, while following the working procedures and expectations that our valued customers expect. Also you would be required to carry out administrative daily tasks to ensure organisation levels are kept to our usual high standards.

Experience in a similar role is essential.

Job tasks:

Logging jobs on our in house system (Training Provided)

Real time active scheduling

Customer portal updates

Report to line manager on delivery of jobs

Request uplifts from customers

Achieve company KPI

Ordering materials

Issuing purchase orders

Job Types:
Full-time, Permanent

Benefits:

  • Gym membership
  • Onsite parking

Schedule:

  • Monday to Friday

Education:

  • GCSE or equivalent (preferred)

Experience:

- customer service: 2 years (required)

Job Types:
Full-time, Permanent

Salary:
From £22,000.00 per year

Benefits:

  • Company pension
  • Gym membership
  • Language training provided
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person

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