Import Clerk

2 weeks ago


Slough, Slough, United Kingdom Freightserve Full time

Freightserve recruitment are looking for an Import Operations person for a niche sector Freight Forwarder based in the Colnbrook area.

The role of Import Operative will involve, but is not limited to, the following responsibilities:

  • Monitor pre-alerts from foreign agents and raise import files.
  • Create records in the ERTS system ready for clearance.
  • Handling files from start to finish to a high standard.
  • Ensure all relevant and legal documentation is in place for the Customs Clearance.
  • Complete and check customs entries, checking the CPC to be used after receiving instructions from the client.
  • Check the status of the client's deferment account and organise payment to HM Customs if funds are not available.
  • Ensure the client file is completed with the release information before delivery is organised.
  • Support management with deliveries in transport department taking into consideration, size, value location and urgency of delivery.
  • Carry out accurate and timely billing for client accounts.
  • Support management to ensure that we are meeting the client needs.
  • Represent the company by demonstrating high levels of customer service and a professional attitude at all times.
  • Undertake additional duties, or assist other members of staff, as may be reasonably requested by the Manager or Directors.

The knowledge, skills and experience required:-

  • Have a good knowledge of import procedure codes and various import entries.
  • Hold a full UK driving.
  • Have a good knowledge of the English language both verbal and written.
  • The ability to prioritise and organise own workload to tight deadlines.
  • Strong communication skills: the ability to communicate effectively with the client and colleagues.
  • Be a team player in the import team as well as working with other members of staff in other departments.

Working hours are Monday - Friday 9am - 6pm.

As an agency we are fast becoming the number one Freight specialist in the UK. We have a fast growing reputation with most Freight related companies. Freightserve has been established since 1992 working within the Freight Forwarding and Shipping industry.


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