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Clinic Receptionist

3 months ago

Liverpool, Liverpool, United Kingdom NHS Professionals Full time

Job Title:
Clinic Receptionist

Trust Location:
Alder Hey Children's NHS Foundation Trust

Would you like to be a part of a team that works well together, always there to help each other? If you answered yes, then the Alder Hey Children's NHS Foundation Trust would love to hear from you

About the Trust
Alder Hey Children's Hospital cares for over 330,000 children, young people, and their families every year.

As one of Europe's biggest and busiest children's hospitals, we treat everything from common illnesses to highly complex and specialist conditions.

In addition to our main hospital site, we offer paediatric services at a number of community sites and hold local clinics across Merseyside, Cumbria, Shropshire, Wales, and the Isle of Man.

We also provide specialist inpatient care for children with complex mental health needs at our Alder Park Building in North Liverpool.


What you'll be responsible for:

  • Meeting and greeting patients, parents, carers, and general public at reception in a polite, professional and confidential manner.
  • Scan all documentation in a timely and accurate manner.
  • Book in/outpatients on arrival of clinic appointments.
The role will involve, but not be limited to you performing the above

You'll learn the following whilst working at the trust:

  • An in depth understanding of the roles and responsibilities involved in working within the NHS
  • Knowledge of the systems used, to effectively complete your role to the highest standard at all times
  • A sense of teamwork, gained through working alongside and supporting colleagues from all levels, within the organisation

You'll have the following skills/experience:

  • Excellent communication skills.
  • Excellent organisational skills.
  • Knowledge of Microsoft Packages e.g. Outlook, Word, Excel, PowerPoint.
  • Confidence in dealing with patients face to face.

As a member of NHS Professionals, you have fantastic benefits:

  • Competitive pay rates
- work this week, get paid next week
- **Essential support when you need it

  • 24/7 365 days**:
- call us anytime

-
Multi locational:

- work across neighbouring Trusts
-
Manage your shifts and timesheets on the go:

  • access your "My Bank" shift portal anywhere, anytime online or through your smartphone
-
Varied working options to suit your lifestyle:

  • access to the Bank gives you options of ad hoc shifts or longer-term placements
-
Training and development opportunities:

  • Keep up with the essentials and more
-
Build holiday allowance for every shift you work:

  • your work life balance is important to us
-
Stakeholder pension scheme available:

- a flexible future for you and yours

Who are NHS Professionals?


As an equal opportunities' organisation, NHSP is committed to the equal treatment of all current and prospective Bank members and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.

We believe there is a strong case for the Equality, Diversity and inclusion agenda and we strongly encourage suitably qualified applicants form a range of backgrounds to apply.


By joining us you can look forward to a choice of flexible Bank shifts across any of our client Trusts in England, as well as the ability to develop professionally and gain experience in several wards or areas.


Disclaimer
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Job Types:
Full-time, Temporary contract

Salary:
£10.42 per hour

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday

Experience:

  • Customer service: 1 year (preferred)
  • Administrative experience: 1 year (preferred)

Work Location:
In person

Reference ID: 63471