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Technical Consultant
3 months ago
Technical Consultant Salesforce / Braze
Hybrid
This is an exciting/challenging position where you will work directly with the end clients owning the delivery of day-to-day projects.
Our client is offering a basic salary between £60,000 to £85,000 + Bonus + Excellent Benefits with Hybrid/Remote working tobe based in Southwark, London.
Core Responsibilities:
The Adobe Campaign Technical Consultant will play a key role in helping clients implement, operate and run Adobe Campaign solutions.
Sometimes building from scratch and often integrate it with their CRM system and help set up programs and CRM capabilities.
The day-to-day responsibilities include:
- Building Campaigns and deliveries within the platform
- Manipulating data within the frontend interface for use in CRM activities
- Educating clients on best practice use of Adobe Campaign
- Advising clients on how to use multiple elements of the platform
- Troubleshooting issues via handson onetoone deskside coaching sessions
- Producing documentation and training materials to support the activity
- Using a consultative approach to help the client build confidence in the platform
- Understanding other marketing technology used by the client and finding the comparable methods by which functionality would be achieved within Adobe Campaign
- Championing the key elements of the platform that differentiate Adobe Campaign from other products
- Helping the client execute day to day activities by means of empowering them to find, debug and resolve issues themselves with assistance
Skills required:
- Previous experience delivering Adobe, Salesforce, and Braze implementation projects
- A consultative approach to the delivery of projects and development
- Experience of working directly with end clients and owning the delivery of daytoday projects
- Solid working knowledge of JavaScript, HTML, XML Web Services and database design
- Experience in technical support to clients and internal teams
- Analytical thinker with strong problemsolving skills
- Good communication skills; with the ability to articulate ideas, problems and technical solutions in a way that nontechnical people can understand
- Ability to build rapport with clients
- Enjoy working in a team, where you can listen, contribute ideas and constantly learn.
Benefits package:
- A competitive salary between £60,000 to £85,000
- Profitbased company bonus scheme
- Fully funded private healthcare scheme.
- 25 days holiday each year, plus bank holidays.
- Company pension scheme.
- We operate a number of other benefit schemes that include, cycle to work, childcare vouchers, online training and a travel card loan scheme.
- Hybrid and flexible working.
Technical Consultant Salesforce / Braze