Current jobs related to GP Administrator - Towcester, Northamptonshire - Towcester Medical Centre

Job summary

A vacancy has arisen for a permanent administrators at Towcester Medical Centre

We are a high performing GP surgery serving a growing population.

This role is varied, busy and very rewarding.

There is the option of part - full time.

Main duties of the job

We are looking for afriendly, positive individual who can remain calm under pressure. Thesuccessful candidate will have strong communication skills, be a good teamplayer but also be able to use their own initiative. IT literacy is requiredbut we will give full training on our clinical system. The successful candidatewill be available to work nearly full time and be flexible between and Monday to Friday.

About us

The whole team here at Towcester Medical Centre are strongand supportive. We enjoy working together and we enjoy serving our community.

Job description

Job responsibilities

The purpose of the role is to:

Offer general assistance to the practice team and project apositive and friendly image to patients and other visitors, either in person orvia the telephone

Undertake a variety of administrative duties to assist inthe smooth running of the practice including the provision of secretarial andclerical support to clinical staff and other members of the practice team

Processing insurance reports

Producing patient summaries and medical records

Supporting QOF and running reports on EMIS

Accurately clinically coding data on EMIS into patient records.

Identifying relevant clinical information documented in patient correspondence, coding appropriately and completing any detailed action.

Scanning of patient related documentation and attaching scanned documents to the patient healthcare records.

The successful candidate will be able to work together as a team and individually.

Previous Primary care experience would be an advantage for this role but training will be provided for the right candidate.

Duties and responsibilities:

Processing and distributing incoming (and outgoing) mail

Taking messages and passing on information

Filing and retrieving paperwork

Computer data entry/data allocation and collation/ clinicalcoding; processing and recording information in accordance with practiceprocedures

Initiating contact with and responding to requests frompatients, other team member and associated healthcare agencies and providers

Providing clerical assistance to practice staff as requiredfrom time to time, including word/data processing, filing, photocopying andscanning

Keeping the reception area, notice-boards and leafletdispensers tidy and free from obstructions and clutter

Confidentiality:

In the course of seeking treatment, patients entrust uswith, or allow us to gather, sensitive information in relation to their healthand other matters. They do so in confidence and have the right to expect thatstaff will respect their privacy and act appropriately

In the performance of the duties outlined in this jobdescription, the post-holder may have access to confidential informationrelating to patients and their carers, practice staff and other healthcareworkers. They may also have access to information relating to the practice as abusiness organisation. All such information from any source is to be regardedas strictly confidential

Information relating to patients, carers, colleagues, otherhealthcare workers or the business of the practice may only be divulged toauthorised persons in accordance with the practice policies and proceduresrelating to confidentiality and the protection of personal and sensitive data

Health & safety:

The post-holder will assist in promoting and maintainingtheir own and others health, safety and security as defined in the practicehealth & safety policy, the practice health & safety manual, and thepractice infection control policy and published procedures. This will include:

Monitor and maintain security during working hours

Identifying the risks involved in work activities andundertaking such activities in a way that manages those risks

Making effective use of training to update knowledge andskills

Using appropriate infection control procedures, maintainingwork areas in a tidy and safe way and free from hazards

Actively reporting of health and safety hazards andinfection hazards immediately when recognised

Keeping own work areas and general / patient areas generallyclean, assisting in the maintenance of general standards of cleanlinessconsistent with the scope of the job holders role

Maintain covid security at all times

Undertaking periodic infection control training (minimumannually)

Equality and diversity:

The post-holder will support the equality, diversity andrights of patients, carers and colleagues, to include:

Acting in a way that recognizes the importance of peoplesrights, interpreting them in a way that is consistent with practice proceduresand policies, and current legislation

Respecting the privacy, dignity, needs and beliefs ofpatients, carers and colleagues

Behaving in a manner which is welcoming to and of theindividual, is non-judgmental and respects their circumstances, feelingspriorities and rights.

Personal/professional development:

The post-holder will participate in any training programmeimplemented by the practice as part of this employment, such training toinclude:

Participation in an annual individual performance review,including taking responsibility for maintaining a record of own personal and/orprofessional development

Taking responsibility for own development, learning andperformance and demonstrating skills and activities to others who areundertaking similar work

Team Responsibilities

To monitor and maintain security during working hours

Ability to deal with difficult/stressful situations calmlyand efficiently

To work well in a team

Cover for colleagues in time of sickness, annual leave andcourses

To apply oneself diligently to ones work during workinghours, working under ones own initiative, work methodically and takeresponsibility.

To be punctual and responsible

To be discreet and confidential about the details of yourwork both at work and outside of working hours

Contribution to the implementation of services:

The post-holder will:

Apply practice policies, standards and guidance

Discuss with other members of the team how the policies,standards and guidelines will affect own work

Participate in audit where appropriate

Person Specification

Qualifications

Essential

Good standard of literacy Good standard of numeracy

Knowledge and Skills

Desirable

Knowledge of Emis clinical system

Personal Skills

Essential

Excellent interpersonal skills The ability to remain calm under pressure

Experience

Essential

Experience of Admin work

Desirable

Experience of working in Primary Care

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