Security Officer

2 weeks ago


Cambridge, Cambridgeshire, United Kingdom Guarding UK Full time
Job Advert

Security Officer

Location:
Cambridge

Salary:
£11.08 per hour / September will increase to £12.50 per hour

Contract hours available: 60 hours per week, Paid lunch break

Shift Pattern:7pm to 7am Wednesday - Sunday

Job ID:543

Closing Date:19/08/2023

Do you have the skills and passion to deliver outstanding customer services and _Inspire Confidence and Deliver Resilience?_**
This is a great opportunity for you to start your security supervisory career

Who we are
We are GUK, and together we are proud to be at the forefront of protection management across multiple sectors. We offer the ultimate in business security solutions and deliver the highest quality of professional service.

GUK has been assessed as being in the top 1% of companies providing manned guarding services in the UK.

About the role


In this security officer role, you will be working in a building that is modern and in pristine condition (internally & externally).

Your key role is to maintain the look and feel of the building get to know the people within the community and suggest ways in which the team could provide the best support to the people who work and visit the building.

You will need to maintain the building security procedure at night, reporting any findings to the client and security supervisor.

This role is also an opportunity for you to develop your knowledge and potentially be available to assist during the day to work FOH with the client from time to time.

You will continuously monitor the building and report any faults as well.

You will be flexible and willing to help and act as a key part of the team and part of the building community.

During your working hours you will focused on customer service and monitoring the building security, working with the clients FOH team.

We are also looking for an individual who can cover other duties during the day if needed. These are delivering post, monitoring CCTV, supervising the security team, and various other security duties. Understand and strictly adhere to GUK's procedures and protocols of the building with regards Health & Safety, Security measures and building access control


You will receive full training and we are looking for motivated individuals who will make a measurable contribution to the continued success of GUK.


Core Responsibilities:

  • Carry out walk arounds in the building (internally & externally) to identify any faults ensuring the building is maintained, well presented and clean at all times
  • Reporting faults to the Building Manager
  • Your attitude should always focus on 'how can we help' in all situations to the team and to the residents and client
  • Provide information, directions/escort Residents, Guests to their desired locations
  • Deal with any queries from Residents/Guests and offer assistance with a sense of urgency
  • Provide Residents/Guests with acts of kindness to make them feel welcomed and create a rapport maintain excellent professional relationships
  • Understand and strictly adhere to GUK's procedures and protocols of the building with regards Health & Safety, Security measures and building access control

Must have:

  • SIA licence
  • Right to work in the UK
  • Excellent customer service skills
  • Proactively uses initiative to recognise priorities within own workload
  • Problem solving
  • A good level of spoken and written English
  • Dealing with difficult people and finding solutions

Employee Benefits
GUK pride ourselves in offering benefits that promote health and wellbeing.

  • Ride to Work Scheme
  • 20 days annual leave plus bank holidays
  • 3% pension contribution
  • Employee Assistance Programme
  • Credit Union
  • Long Service Rewards
  • Employee of the Month/Year**_

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