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Sales Support

3 months ago

Fareham, Hampshire, United Kingdom Parkway Interiors Full time

Job Title:
Sales Support

Department:
Sales

Location:
PO16, Fareham - Hampshire

The Company


Parkway is a leading British furniture manufacturer, with over 15 years specialising in luxury bespoke furniture for superyachts and luxury residential projects worldwide.

Based in Hampshire, our extensive manufacturing facilities operate across three sites, including a new 30,000sq foot centre of excellence.


Our highly skilled craftspeople, artisans and technical designers have the pleasure of working with leading international interior designers on award winning and iconic projects, producing the highest calibre of unique furniture, from high-end cabinetry and specialist finishes, through to luxury upholstery and high-end interiors.


The Role


As part of our exciting growth plans, we are now looking for a presentable, professional and experienced Sales Support Coordinator to join our friendly team in our newly refurbished premises on an exciting variety of bespoke furniture projects.


Confident, calm and organised, you will provide support to the Trade Sales team, communicating with interior design professionals, processing enquiries, order management and coordinating day to day with the production team, whilst providing exceptional customer service at all times.


Ideally with a background or knowledge of luxury furniture, interiors or fabrics, you will be highly organised and detail orientated, with the ability to multi-task in this exciting role.

This is a highly rewarding role to be part of a unique artisan team, with superb career opportunities, whilst gaining an in-depth knowledge of the very best in bespoke British luxury furniture.


Main Duties

  • Support the Trade Sales department with daytoday sales enquiries, order processing, generating quotes and administrative tasks, whilst updating internal systems.
  • Liaise with key suppliers, organising customer sample requests, including fabrics and furniture finishes.
  • Liaise with sales and production teams on clear handover of completed sales orders.
  • Coordinating with inhouse and thirdparty transport and installation teams.
  • Operating and updating CRM systems.
  • Maintain daily organisation of files and documents, both digital and hard copy.
  • Being proactive in the planning of work to ensure all avoidable problems are avoided.
  • Handson approach to all aspects of the role.
  • Implementation of good housekeeping.

Skills & Experience required.

  • Exceptional organisational skills with the ability to manage and provide support where required.
  • Demonstrate a good knowledge and experience of bespoke luxury furniture, interiors or fabrics.
  • Excellent communicator, with a high level of numeracy and literacy in English.
  • Excellent time keeping and ability to meet deadlines.
  • Ability to work under pressure both individually and as part of a team.
  • Demonstrate a desire for selfimprovement and enthusiasm to learn new skills.
  • Flexible and ability to adapt to changing work priorities.

Benefits.

  • Competitive salary.
  • Workplace Benefits package.
  • Workplace Benefits package.
  • 28days holidays (including bank holidays), with an additional 5 days accrued holiday after time served service.
  • Free onsite parking