Medical Workforce Administrator

2 weeks ago

Swansea, City and County of Swansea, United Kingdom Swansea Bay University Health Board Full time

Job overview

The successful candidate will be responsible for the development, quality improvement and performance management of the Health Board's Urgent Primary Care (UPC) Service, which will include Out of Hours GP Service, UPCC and Clinical 111 services etc.

The post holder will be expected to Deputise for the Group Associate Director of Operations and represent the health board at various meetings within their remit of authority making decisions on a regional and national level, as well as participate in the 'Management On-Call and Duty Rota'.

Main duties of the job

The successful candidate will report on the development, progress and outcomes of the services to ensure Heads of Primary Care, Senior Clinicians and Directors are kept informed of both operational and strategic service changes and will:

Establish and maintain effective relationships with internal and external stakeholders eg Welsh Ambulance Service Trust (WAST). Ensure effective establishment and implementation of multi professional teams in accordance with Urgent Primary Care needs. Responsible for leading the operational management, planning and development functions of the UPC Service, collaborating
with other members of the Primary Care Team, Primary Community and Therapy Services and wider Health Board. Responsible for supporting the development of long term operational and service plans working closely with the Finance and Managers to ensure alignment with financial plans. Work independently, guided by broad health and social care strategies and organisational policies and specific local and national guidelines, providing advice to the Service on how these should be interpreted and implemented as appropriate.

Working for our organisation

We believe staff are our best asset and we want you to be happy and confident about starting your career here in Swansea Bay University Health Board.

As one of the biggest healthcare groups in the UK we can offer a wealth of professional training and development opportunities in an innovative, forward-thinking organisation.

You might be a nurse or doctor, maybe you specialise in a health science/therapy or can offer skills in one of our support services - we have a job for you.

There are also apprenticeships, work placements and volunteering roles available.

We are an inclusive employer and welcome applications from everyone whatever their sex; religion or belief; race; age; sexual orientation; gender identity or, whether they are pregnant or have recently been on maternity leave, married or are in a civil partnership; or, whether they are disabled.

Our values - Caring For Each Other, Working Together and Always Improving, show that our commitment to equality is at the heart of everything we do.

If you want excellent career and training opportunities while living on the doorstep of some of Europe's most spectacular scenery, with all the benefits of a thriving and cosmopolitan city - look no further.

Detailed job description and main responsibilities

You will be able to find a full Job description and Person Specification attached within the supporting documents

Person specification

Qualifications & Knowledge

Essential criteria

Educated to Degree level or equivalent experience Masters qualifications or equivalent demonstrable experience Evidence of ongoing development and education Excellent technical knowledge of primary care contracts and policy frameworks Sound knowledge of governance systems and frameworks Understanding of the key strategic challenges facing the NHS Knowledge of the local and national political environment and the associated constraints Planning and strategy development processes

Desirable criteria

Knowledge of national and local polices for unscheduled care, older people, chronic conditions

Experience

Essential criteria

Demonstrable management experience in contract management Clear experience of personally leading complex change and improvement programmes Experience of working effectively as part of a multi professional team to improve services Experience of working across organisational boundaries to deliver improvements Good track record of establishing, managing and empowering teams Experience of interpreting policy developments & implementation Good track record in effective financial planning, management and delivery of targets

Desirable criteria

Experience in commissioning Experience of working within unscheduled care and/or primary care

Aptitude and Abilities

Essential criteria

Ability to lead and influence managers, clinicians, staff and partners Strong team leader and player, with openness and willingness to share best practice Ability to motivate and enthuse, and to innovate and deliver flexible solutions to corporate problems Excellent presentational and communication skills, both written and oral Excellent negotiation and facilitation skills. Strong analytical skills and ability to interpret complex information, and simplify problems. Proven ability to meet deadlines and work under pressure including ability to multi task across a range of high profile and contentious work areas Ability to work under own initiative, self motivated with a "can do" attitude Adhere to and can demonstrate SBU Values & Behaviours Ability to travel between sites Participate in on call arrangements

Desirable criteria

Welsh Speaker (Level 1) Public engagement and public speaking Project and programme management

Swansea Bay University Health Board is committed to supporting its staff and processes to fully embrace the need for bilingualism thereby enhancing service users experience. In our commitment to increase the number of staff able to communicate in Welsh with patients and professionals, we would particularly welcome applications from Welsh speakers.

Equality remains at the centre of the Health Boards policy-making, service delivery and employment practices. We value the diversity of our staff and welcome applications from people from protected groups under the Equality Act 2010, this specifically includes age, gender, sexual orientation, gender identity/reassignment, race, religion, disability, pregnancy and maternity and marriage and civil partnership.

Employer certification / accreditation badges

Applicant requirements

The postholder will have access to vulnerable people in the course of their normal duties and as such this post is subject to the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (Amendment) (England and Wales) Order 2020 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.

Welsh language skills are desirable

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