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Patient Pathway Validator

3 months ago

Worthing, West Sussex, United Kingdom Sussex Partnership NHS FoundationTrust Full time
Do you have an eye for detail, are good with systems and a passion for improving patient care

Does a role in the NHS, supporting crucial mental health services motivate you?


We are recruiting for a Patient Pathway Validator to join us and provide a specialist validation service relating to our Waiting Times.

You will be helping us maintain the accuracy of our waiting times information and supporting clinical teams to reduce waiting times.


This is the very first time that NHS waiting times are being analysed and published nationally across Adult and Children's Core Mental Health Services, a fantastic opportunity to join this new team.


As a waiting times validator, you will be an active member of the Performance Improvement team to improve the information our teams use to manage newly introduced waiting times standards for Mental Health Services and help clinicians understand the new quality indicators.

This role sits within the performance team.

You will be joining the team at an exciting time of development and expansion as we adapt and enhance our ways of working to meet the growing needs of the organisation for relevant, timely, accurate and clear data to inform and direct service development and improvements.

Could you be a part of our journey? Don't hesitate to get in touch to find out more.

  • The post holder will be a member of a small team of waiting times pathway validators.
  • To validate patient pathways and work with designated CDS teams to drive improvement in reported waiting list accuracy and performance against standards.
  • To provide an expert advisory function to clinical teams in the reporting of national waiting times and waiting times rules and waiting times validation techniques
  • Provide validation and or data quality support to services making changes to information management processes to manage better waiting times pathways, for example, team changes.
  • Support the implementation of new national waiting times reporting by testing reports and providing patient validation.


Sussex Partnership provides mental health and learning disability care for all age groups across Sussex and for children and young people in Hampshire.

We encourageflexible working.

We know that a positive work/life balance brings about huge health-related benefits, which has a positive impact on the care we provide.

Please speak to us about flexible working, for example, home-working, part time hours, flexible start/finish times or anything else. If it works for you and works for the role, we'll do our best to make it happen.

Our Partnership Perks:

  • Access to a host of discount schemes including reductions on fuel, high street and online purchases, as well as Blue Light Card advantages
  • Generous holiday entitlement (starting at 27 days + 8 bank holidays)
  • Excellent NHS Pension
  • Discounted gym memberships
  • Free parking onsite
  • A position within a trust rated as 'Outstanding' for caring and 'Good' overall by the CQC, where 82% agree that care for patients is our top priority
  • Access to full psychological support via our internal wellbeing team
  • Excellent supervision programmes, with ongoing opportunities for training and development
  • Support a CDS, or group of CDSs in waiting times validation and pathway management.
  • Maintain a thorough and current understanding of the national waiting times standards and rules, ensure staff throughout the Trust are updated with any changes to the rules
  • Regularly validate waiting list pathways to ensure they are accurate and amend pathways to correct data quality errors in accordance with agreed validation and clinical governance guidelines. This will involve liaising with clinical teams to arrange for pathways to be updated, where appropriate.
  • To act in such a way as to protect patient confidentiality and staff confidentiality at all times
  • Work closely with the Waiting Times Pathway lead in developing standard operating processes for waiting list validation across the Trust.
  • Gain an understanding of how waiting times are captured and managed in the Electronic patient record and any new systems that are implemented across the Trust and provide expert support to colleagues in the use of the system to manage patient pathways of care.
  • Produce reports from the system (PowerBI or Report Manager) and ensure these reports are easy to use and interpret.
  • Validate the data thoroughly to ensure that pathway coding is correct and potential breaches are reported in a timely manner
  • Represent the CDS when required with a view to sharing knowledge on waiting times, data accuracy and targets
  • Hold meetings with departments to discuss issues and incorrectly managed processes
  • Work with colleagues in the Performance Improvement team in the development and maintenance of a strategy for the future provision and continued accuracy of waiting times information.
  • Work as a team to assist colleagues in providing cover for the work of absent colleagues when nec