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Project Coordinator

3 months ago

Birmingham, Birmingham, United Kingdom eSense Translations Full time

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Mission Translate is looking for Language Translation Project Coordinator / Project Manager to join our growing team during an exciting period for the company.

On offer are excellent career progression opportunities, company-supported training and qualification programmes, and performance-related bonuses.

If you have a degree in Translation or work experience as a Project Manager in LSP, you are the best fit for this role.

The responsibilities of the role include:

  • Providing excellent customer service to clients and subcontractors on the telephone on a daily basis
  • Customer support and complaints handling
  • Management and processing of customer orders
  • Sourcing and management of subcontractors
  • Using in-house CRM software
  • Undertaking videoconferencing sessions
  • Data entry
  • Filing
  • Diary management
  • Excellent organisation and timekeeping
  • Strong communication, both written and oral
  • A positive and friendly approach to customers
  • A commitment to delivering excellent customer services
  • The ability to work under time pressure and meet deadlines
  • Meticulous attention to detail

Required skills/attributes include:

  • Excellent organisation and timekeeping
  • Strong communication, both written and oral
  • A positive and friendly approach to customers
  • A commitment to delivering excellent customer services
  • The ability to work under time pressure and meet deadlines
  • Meticulous attention to detail
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