Ebilling Clerk

Ebilling Clerk required for a law firm in Bristol
- this role can be mainly remote if needed

Your new company
Bristol based law firm

Your new role

The role will be responsible for the day to day submission of e-bills, financial data and query resolution which requires a high level of accuracy whilst ensuring an efficient and effective service is always provided.

Reporting to the E-Billing Supervisor withinthe Revenue team, the E-billing Assistant will be one of the main points of contact internally and involve advising the business on acknowledged best practice to adhere to the client billing guidelines within given SLAs.

• Submission of ebills via E-Billing Hub portal or directly on to ebilling platforms
• Ensuring client guidelines and specified timescales as well as firm policies are followed during the submission process.
• Assisting with maintaining and loading timekeeper, matter, rates and invoice data
• Invoice rejection management.
• Assisting with onboarding and implementing new ebilling clients.
• Providing regular feedback to the ebilling Supervisor so that improvements on processes can be analysed.
• Adhering to agreed best practices, policies and processes.
• Consistently sharing knowledge and skills with colleagues.
• Building and maintaining working relationships with the business to ensure effective instruction to cash processing.
• Ensure ebilling playbooks and process maps are kept up to date.
• Maintaining records of processed / rejected / sent for payment bills

What you'll need to succeed

• Experience in an ebilling environment including the use of ebilling platforms
• Strong Communication Skills
• Exceptional attention to detail
• Ability to prioritise and work under pressure
• Ability to be productive without oversight
• Proactive approach to problem solving

What you'll get in return
Flexible working options available-mainly remote if needed
Great team to work with
Supportive management team around you to help train you

What you need to do now

If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

INDHAF

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