Site Reliability Engineering

7 days ago


Southampton, Southampton, United Kingdom Gaia Labs Full time

Role Number:
People at Apple don't just build products, they craft experiences that have revolutionized entire industries. Our diverse team inspires innovation in everything we do. Join Apple and help us make the world better than we found it.

The Apple Service Engineering - Provisioning SRE team is seeking Site Reliability Engineers to build and maintain services used by millions of customers daily.

The ideal candidates should possess Software Development skills and expertise in Linux, Networking, and Hardware.

We are searching for a creative, versatile, and enthusiastic individual who enjoys designing, engineering, and managing systems and infrastructure that impact millions of customers.

Experience in DHCP and PXE, as well as proficiency in other low-level networking protocols, is a plus.
Applicants should have experience working across different time zones to deliver projects.
Several years of experience in languages like Golang, Python, YAML, JSON, Anaconda, Puppet is preferred.
Knowledge of CI/CD, Spinnaker, Jenkins, Prometheus, PKI/asset identity management is advantageous.

This role involves being a full-time SRE responsible for automating the provisioning of new hardware for Apple datacenters and overseeing its production use, including high-traffic orchestration systems that facilitate configuration changes.

Taking ownership of projects, designing solutions, securing buy-in for designs, and successfully implementing them to achieve project goals are key aspects of this role.

The position also entails providing technical feedback to team members, enforcing technical standards, and collaborating with colleagues across locations.

Team members participate in an on-call rotation that includes weekends to ensure service availability and functionality. The ability to handle alerts and escalations is essential.

The team operates across two sites in the UK and US, with cross-timezone meetings being a fundamental part of collaboration and project execution.

While focusing on automated services, a profound understanding of OS/hardware interactions, BIOS configurations, and low-level networking protocols is crucial for investigating anomalies and documenting expectations in an automated manner.

Education & ExperienceBachelor's degree in Computer Science or related field, or equivalent work experience
Occasional travel to other Apple locations, such as the USA, may be required.



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