Marina Assistant

Job Ref:
CAM1899

Branch:
Cameron House

Location:
Cameron House, Loch Lomond

Salary/Benefits:
£10.18/£10.42 per hour plus excellent Company benefits

Contract type:
Permanent

Hours:
Full Time

Shift pattern:
Working hours typically between 9.00am and 8pm which will include weekend work.

Hours per week:40 hours over 5 days per week. Includes weekends

Posted date:13/04/2023

Closing date:15/05/2023

MARINA ASSISTANT:

Magnificent and uniquely inspirational.

Cameron House, a 5 star resort nestled on the world-famous bonnie banks of Loch Lomond has reopened following a multi-million pound restoration.

Located where the Scottish Highlands meet the Lowlands, the 17th century Baronial estate where Cameron House resides is rich in character and history.

With an award-winning Spa with rooftop infinity pool, an 18-hole championship golf course, an extensive array of resort activities, and a choice of six restaurants and five bars that will cater to everyone.

The iconic lochside setting is impressive in its grandeur, celebrated and treasured.

Set within 400 acres of beautiful Scottish countryside, adventure is on your doorstep, with Loch Lomond providing the perfect location for water sports and land activities, including speedboat tours, paddle boarding, canoeing and kayaking, 4X4 off-road driving, falconry and more.

Add all the above together, and we have something very special, all that's missing could be you.

THE ROLE - Marina Assistant:

Nestled in a sheltered bay at the southern end of the loch's western shore, our Marina's stunning location is dominated by the skyline of Ben Lomond.

Its unbeatable location and impressive facilities are unrivalled by any marina resort in the UK. We have 234 berths and can accommodate boats from 16 to 50 feet.

We offer guests everything from family cruises to exclusive private hire, with a trip on our Celtic Warrior adding extra sparkle to a special occasion.

Reporting to the Marina Manager you will be part of a fun, highly driven team who work together to provide an unrivalled experience for our members and guests.

Key things you will be responsible for

• Daily Jetty checks
• Serving fuel
• Crewing Motor Yacht/ Speedboat
• General upkeep and cleaning of Marina facilities and equipment
• Reception and administration
• Retail sales and promotion of activity experiences
• Reporting maintenance issues
• Presentation and cleanliness in your department.
• Checking satisfaction and handling additional requests and member and guest feedback
• Capturing guest preferences and special requests
• Billing, and payments
• Requisitions and secure handling of stock

WHO WE ARE LOOKING FOR:

We recruit people with widely varying personalities from different walks of life and backgrounds. While we don't have a 'typical' employee, there are some specific qualities or traits we look for.

• People who want to achieve great things your interest in us suggests you have the ambition, drive and determination to meet challenges head on.
• People who are naturally friendly who genuinely care about our guests and the service they receive.
• People who will always go beyond what our guests expect from us to make their stay a special and memorable one.
• People who show the same level of care for their team, as our guests
• It's about supporting our colleagues to be the best they can be and to do the best job they can.
• People who will respect and protect the magical place we work in it's up to all of us to look after our environment and never take it for granted.

TO BE ELIGIBLE TO APPLY YOU WILL ALSO NEED:

• National 5 Qualifications in English and Maths or SVQ Level 2 in Hospitality/Tourism /Activity Leadership or equivalent qualifications
• RYA Powerboat Level 2 Certificate/PWC Certificate/RYA VHF Operators Licence/RYA First Aider Course, or equivalent qualifications an advantage
• Experience in yacht crewing or within a marina environment desirable
• Great interpersonal skills with an ability to confidently interact at all levels
• Strong communication skills
• Basic IT skills and ability to use hand held technology

WHAT'S IN IT FOR YOU?:

At Cameron House we can offer fully funded, work-based training and development.

Everything from apprenticeships, structured work experience in other businesses and supported scholarships through to graduate programmes, specialist craft training, and formal qualifications up to HND and Degree level.

We offer a generous range of employee benefits and, given what we do and where we are, you'll have plenty of opportunity to make the most of our own five-star facilities

Here's what to expect:

• Pension scheme
• Referafriend scheme
• Birthday lunches and long service awards involving recognition with high street shopping vouchers and overnight stays
• Enhanced holidays, rising with long service
• Free Leisure Club Membership, with friends and family discounts.
• Employee care

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