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Service Advisor

3 months ago


Dunstable, Central Bedfordshire, United Kingdom Hartwell Automotive Group Full time
Hartwell Dunstable are seeking a Service Advisor to come and join the team


Are you a successful Service Advisor or Automotive Service Sales Representative looking to take the next steps in your career? Are you looking for the next steps in your career with a forward-thinking franchise dealer group? If the answer is YES, Hartwell want to hear from you.


Hartwell are a leading retail motor group in the UK and has been trading successfully for more than 100 years.

Operating across 11 locations across the country.

**Key responsibilities of the Service Advisor: - **- Deal with any customer enquiries over the phone and face to face

  • Ordering, booking out parts, invoicing and taking payment
  • Checking in parts deliveries
  • Assisting with parts stock check
  • Liaising with the workshop, service advisors and customers
  • Ensuring prices are entered onto VHC within required time
  • Contact customers offering special promotions that are available from time to time
  • Pick parts and check for damage or shortages Prepick parts for those jobs prebooked into Workshop.

The ideal Service Advisor:

  • Retail / administration / reception experience.
  • Good telephone manner.
  • Excellent customer service skills.
  • Previous recent experience as a Parts Advisor in a Franchised Automotive dealership or Parts Factor operation preferable.
  • Full, valid and clean UK driving license.

Rewards & Benefits

  • 22 days annual holiday
  • Workplace pension scheme
  • Staff discounts
  • Career opportunities
  • On site parking
  • Free parking
  • Company events
  • Health and wellbeing
  • Employee Benefit portal