Technical Maintenance Scheduler

1 week ago

Northampton, Northamptonshire, United Kingdom Paragon Banking Group PLC Full time

About The Role

Purpose of the role To complete, communicate and distribute service schedules to all contractual customers, ensuring full compliance to customers O licence and SFS contractual obligations. Delivering the outputs to agreed deadlines and keeping the fleet management system fully updated. Duties and responsibilities Full responsibility for Scheduling of All Customer Vehicles Production, validation and distribution of monthly schedules for all the SFS workshops, external workshops and SFS customers to agreed deadlines. Liaising with operators, workshops, technical controllers and contract managers to agree the schedules. Following agreed dates confirm with External Vendors booking confirmations, support in ensuring the work is carried out as planned. Create and keep updated the 12-month planners to ensure a smooth maintenance work profile for the Internal Workshop & External vendor which maximises vehicle utilisation gaining full customer approval of the planners. Responsible for the validity of the compliance data within the Fleet management system Maintain all asset scheduled compliance event seed dates on Fleetwave i.e. MOT, Services A, B, C, Tacho, LOLER Inspections for the SFS fleet Adding new vehicles to the fleet management system and agreeing the first service events with the operators, workshops, and contract managers. Updating the system dates following this agreement. Liaising with all stakeholders to arrange for vehicles no longer on contract to be removed and all future bookings cancelled, and system cleansed. Run Compliance service reports, to validate fleet legal compliance. Ownership of The Scheduled Bookings & Jobs on the Fleet Management System Full cleanse of the fleet management system to ensure all assets are compliant. Ensure all events are updated within the system to not impact future compliance scheduling. Management via workflow KPIs scheduled compliance events. Escalating any compliance issues or anomalies to the technical management team. Ongoing review and enhancement of scheduling processes. Production, ownership and ongoing review of processes relating to this role or any activity undertaken. Participate as a member of the Technical Service team Be an active team member responsible for answering fleet desk calls and directing or acting on the call accordingly. As scheduled manage the incoming "Fleet" inboxes to ensure emails directed correctly. To provide support as guided by the teams management to support colleagues Adhoc projects & any other duties as required Working Hours Monday to Friday - 8:30 - 17: hours per week

About You

Skills Essential Skills Excellent demonstratable skills in planning Proven track record in delivery of outputs to deadlines Proven track record in prioritising workloads, and adaptable approach to workloads Confident communication skills Ability to reduce complexity of data to validate activities Extremely proficient in MS Suite Customer service skills and the ability to work alone whilst being a team player High level of accuracy and attention to detail Desirable SkillsExperience working with O Licence vehiclesHaving worked in a commercial vehicle facilityFull clean driving licence

About Us

Paragon perks

Generous holiday allowance, with a day off for your birthday Paid community volunteering Company-wide, profit-sharing bonus Pension plan - we'll contribute up to 10% of your annual salary Life assurance and personal accident cover

Be flexible

We promote flexibility around how and where we work so that you can achieve a healthier work-life balance. We operate hybrid working, splitting our week between the office and home.

Be yourself

We welcome diversity and we care about inclusion. That's why we want you to be your whole self at work. We believe an inclusive workplace is good for each of us, great for our customers and better for our business. Formed in 2020, our Equality, Diversity and Inclusion Network meets regularly to share challenges, experience and ideas to build a more equal, diverse and inclusive business.

Be heard

We listen to your point of view, with our People Forum and regular employee surveys making sure you can use your voice and influence our future.

Be well

We offer a range of support to help you care for your wellbeing, from our free Employee Assistance Programme to our qualified Wellbeing team who are on hand to connect you with the help you need to get more out of life.

Be better

We want you to reach your potential and, as an Investors in People employer, we'll encourage you to learn and develop by building a personalised development plan together with your manager.

Be a part of it

Our employees tell us that the best thing about Paragon is the people So, if you're looking for an energetic, friendly team with a great set of values to help you take the next step in your career, apply now and let's grow together

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