Head Dental Receptionist

Location:
Confidental, Sandhurst GU47 9BT

Job Type:
Full-time (40 hours per week)

Working Hours:
Flexible 8 hour shifts ranging from 8:00 AM starts to 8:00 PM finishes, with one Saturday per month.

Salary:
Competitive, with excellent benefits including dental treatment coverage and paid training opportunities

About Us:

Confidental is a well-established and thriving dental practice in Sandhurst, our mission is to work together to care for our patients.

Our core values are teamwork, doing the right thing, hard work, and respect. We pride ourselves on being a growing, friendly, and local team that supports each other and our patients.

Role Overview:

We are seeking a Head Dental Receptionist who will join our reception team, working in the reception area of our dental practice, you will be responsible for covering reception duties and leading and managing the reception team.

This role is crucial in ensuring smooth and efficient front desk operations, delivering outstanding patient service, and supporting the practice's overall function.

Key Responsibilities:

• Oversee daily reception operations
• Lead and manage the reception team
• Greet and assist patients in a friendly and professional manner
• Schedule and manage patient appointments using SOE dental software
• Handle patient inquiries in person, on phone and through e mail, and resolve issues promptly
• Coordinate with the clinical team

Qualifications and Experience:

• Dental reception experience preferred
• Experience of using SOE dental software is an advantage
• Excellent communication and organizational skills
• Ability to manage and motivate a team

Benefits:

• Competitive salary
• Pension Scheme
• Uniform provided
• Team socials
• Sick pay
• Bonus scheme
• Loyalty Bonus
• Comprehensive dental treatment coverage
• Ongoing training and development opportunities
• Grow your career personal development opportunities and paid time for further training and qualifications
• Free onsite parking

Application Process:

We look forward to welcoming a dedicated professional to our team at Confidental

Pay:
From £12.00 per hour

Expected hours: 40 per week

Pay:
From £12.00 per hour

Expected hours: 40 per week

Benefits:

• Company events
• Employee discount
• Free parking
• Onsite parking

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Loyalty bonus
• Quarterly bonus

Experience:

Dental Receptionist: 1 year (preferred)

Work Location:
In person

Expected start date: 01/07/2024

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