Call Center Advisor

1 week ago


Redditch, Worcestershire, United Kingdom We Are Workforce Ltd Full time
Call Centre Advisor

Location:
Redditch

Salary:
£11.44per hour

7 day fortnight including every other weekend

Shift pattern:
Week - Mon/Tues/Fri/Sat/Sun
Week - Weds/Thurs
Shifts available
4.30pm till 1.30am
9am till 4.30pm

Exciting opportunity to join a well-known online retailer who are looking to recruit additional Customer Service staff due to an increased demand in their products.

The role will be offered initially on a temporary basis, with a view to permanent in the future for the right candidates.

Day to Day duties will include the following:

  • Answering incoming calls from customers
  • Taking payments over the phone
  • Using an in house system to enter customer orders
  • Dealing with queries
  • General administration
  • Delivering an excellent customer service at all times
  • Adhere to data protection and company policies
As a person you will need the following qualities and experience:

  • Previous customer service experience (Essential)
  • Excellent customer service skills (Essential)
  • High level of accuracy (Essential)
  • Keyboard skills (Essential)
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